0001 1 2 3 4 5 * * * * * * * * * * * * * * * * * 6 7 TEXAS LOTTERY COMMISSION 8 PUBLIC HEARING 9 10 DECEMBER 13, 2004 11 12 * * * * * * * * * * * * * * * * * 13 14 15 16 17 BE IT REMEMBERED that the TEXAS LOTTERY 18 COMMISSION held a Public Hearing on the 13th day of 19 December, 2004, at 8:00 a.m., before Kimberlye A. Furr, 20 RPR, CSR in and for the State of Texas, reported by 21 machine shorthand, at the offices of the Texas Lottery 22 Commission, 611 East 6th Street, Auditorium, Austin, 23 Texas, 78701, whereupon the following proceedings were 24 had: 25 0002 1 APPEARANCES 2 Chairman: 3 C. Tom Clowe, Junior 4 Commissioners: 5 Rolando Olivera 6 James Cox, Junior 7 Charitable Bingo Operations Director: 8 Mr. Billy Atkins 9 General Counsel: 10 Ms. Kimberly Kiplin 11 Executive Director: 12 Mr. Reagan E. Greer 13 Deputy Executive Director: 14 Gary Grief 15 16 APPEARANCES ................................... 2 17 18 AGENDA ITEMS 19 Item Number 1 ................................. 4 20 Item Number 2 ................................. 4 21 Item Number 3 ................................. 48 22 Item Number 4 ................................. 68 23 Item Number 5 ................................. 71 24 Item Number 6 ................................. 71 25 Item Number 7 ................................. 75 0003 1 Item Number 8 ................................. 92 2 Item Number 9 ................................. 92 3 Item Number 10 ................................ 95 4 Item Number 11 ................................ 98 5 Item Number 12 ................................ 101 6 Item Number 13 ................................ 102 7 Item Number 14 ................................ 26 8 Item Number 15 ................................ 106 9 Item Number 16 ................................ 106 10 Item Number 27 ................................ 107 11 Item Number 28 ................................ 147 12 Item Number 19 ................................ 9 13 Item Number 20 ................................ 152 14 Item Number 21 ................................ 163 15 16 Reporter's Certificate ........................ 164 17 18 19 20 21 22 23 24 25 0004 1 DECEMBER 13, 2004 2 TEXAS LOTTERY COMMISSION 3 AGENDA ITEM NO. 1 4 CHAIRMAN CLOWE: Good morning. The time 5 is 8:05 a.m. Today is December the 13th, 2004. We 6 call this meeting of the Texas Lottery Commission to 7 order. Mr. Cox is here. My name is Tom Clowe. 8 AGENDA ITEM NO. 2 9 CHAIRMAN CLOWE: We'll begin by taking 10 up Item 2 on the agenda: Report by the Bingo Advisory 11 Committee chairman, possible discussion and/or action 12 regarding the Bingo Advisory Committee's activities, 13 including the November 17th, 2004 committee meeting. 14 Ms. Suzanne Taylor, good morning. 15 MS. TAYLOR: Good morning. My name is 16 Suzanne Taylor. I'm the Chair for the BAC. It's great 17 to be here this early. You do have the report that I 18 sent on to Billy, and I believe it's included in your 19 notebooks, on our last meeting, November 17. If you 20 have any questions, I'd be glad to answer them. If you 21 want me to expand on any of these items, I will be glad 22 to do that, too. 23 CHAIRMAN CLOWE: Commissioner Cox, do 24 you have any questions? 25 COMMISSIONER COX: I do not. 0005 1 CHAIRMAN CLOWE: Do you have anything 2 that you want to elaborate on outside of your written 3 report? 4 MS. TAYLOR: One thing that I didn't put 5 in here -- I didn't want to quote you because I didn't 6 have the minutes at that time, so I was careful about 7 what I put in the report that you each had to say from 8 my notes -- the Bingo Enabling Act is 20 years old. 9 Bingo is suffering because of the Act being 20 years 10 old. Anything that was entertaining, that would draw 11 people into the bingo halls 20 years ago, there's not a 12 lot of things that are 20 years old that would make 13 people want to go to bingo. And I know that the 14 public, the BAC continues to talk about legislative 15 issues, but because the Bingo Enabling Act, being the 16 age it is and the things that are in there and the 17 restrictions that we have in bingo, we're suffering. 18 Bingo is suffering. Every day bingo suffers. I watch 19 it go down and down. 20 I watch the attendance. I looked at the 21 attendance five years ago in our hall and we had an 22 average attendance of 280 people. With 280 people and 23 the price that we were able to charge, we were getting 24 by and we were still doing okay. I look at the very 25 same hall today, and if we have 180 people, we're doing 0006 1 real good. 150 is more accurate. If we didn't have 2 the event tabs that we have at this time, we would be 3 out of business. And I'm not justing talking about my 4 hall; I'm talking about three or four of the five big 5 halls in Corpus would be out of business without our 6 event tabs. Our attendance is horrible. There is 7 nights when we have 100 or 130, so, until we have some 8 things that can pull in a greater attendance and 9 interest more people in bingo, it's going to go down 10 and more and more halls are going to continue to go out 11 of business, and, unfortunately, it is a legislative 12 issue. 13 So, we continue to talk about 14 advertising. Well, we have over $20 million that could 15 be spent to promote bingo and help bingo and, of 16 course, that's not part of what's in the legislative 17 package; it's not in the Bingo Enabling Act, so if we 18 could add those two words "to promote," then maybe we 19 could see a difference in bingo. And if we could be 20 more innovative and bring in more of the progressive 21 bingo and satellite bingo or linked bingo, that would 22 bring in more people; you bring the jackpots up. 23 Since the lottery's inception and you've 24 got jackpots up there at $250 million, you know, to say 25 you can come here and win $753 doesn't interest a lot 0007 1 of people. And I understand many, many charities don't 2 want to raise the prize board above the $2,500, and I 3 understand that totally. You know, I'm pretty antsy 4 about doing that myself, because there's a lot of 5 nights that we don't bring in $2,500 from our bingo 6 games. The event tabs are helping to pay the games to 7 the players, so to raise it, I understand that, but to 8 put progressive or linked in somewhere that we're not 9 actually helping to put more money into that pay out 10 would be an awesome thing, so, yeah, it's a legislative 11 issue. 12 But if you or the people that the 13 legislators want to talk to can explain to them how 14 much we need this and how much we need the changes if 15 we're going to continue bingo. And bingo in the state 16 is for a great cause. These charities do wonderful 17 things. You've heard from many, many charities the 18 things that they do. One of the charities supports the 19 Kiddy Foundation in dialysis machines from bingo, but 20 they're not going to buy one next year because they're 21 not going to make that much money. We're going to be 22 very lucky, if things continue on the same track, that 23 we're in business in another two years. 24 Anyway, I know it's the same harping 25 that people continually do to you, but because it is so 0008 1 near and dear to us and because we're there every day 2 in the trenches and we see it, it's scary. It's very 3 scary when you use your petty cash in the deposits 4 because you have checks and you can't cover it. It's 5 scary to know that you lose $1,000 in a bingo session 6 because it takes a lot of bingo sessions to make $1,000 7 and to lose that in one evening is very scary, and 8 that's why we continue to talk about these things. 9 CHAIRMAN CLOWE: Thank you. And I think 10 that you opened up a subject that probably Billy wants 11 to talk about in his report, and I'll ask the 12 commissioners. 13 Commissioner Olivera has joined us, for 14 the record, and we have all commissioners present now. 15 If the commissioners have any comments 16 in response to your remarks, I'll ask them, and then 17 following that, I'm going to ask Billy to make his 18 report under Item 19 on the docket. I'll ask you to 19 stay there if you would, please. 20 Commissioner Cox, do you have any 21 comments? 22 COMMISSIONER COX: No. 23 CHAIRMAN CLOWE: Commissioner Olivera? 24 COMMISSIONER OLIVERA: No. 25 Billy, then we'll go to Item 14 and that 0009 1 is -- 2 MR. ATKINS: Commissioners, Mr. 3 Chairman -- 4 CHAIRMAN CLOWE: Let me read, if I 5 may -- you're ready to go, I can tell. 6 MR. ATKINS: Well, actually, I wanted to 7 touch on a couple of items under this item. 8 AGENDA ITEM NO. 19 9 CHAIRMAN CLOWE: All right. We'll also 10 take up Item 19: Report by the Charitable Bingo 11 Operations Director and possible discussion and/or 12 action on the charitable bingo operations and divisions 13 activities as well. 14 And you're free to move back and forth 15 between these two items. 16 MR. ATKINS: Okay. Thank you, Mr. 17 Chairman. Good morning, Commissioners. 18 Real quickly, just to update you on some 19 of the things Suzanne had in her report. I understand 20 from our legal services division enforcement department 21 that they are nearing the completion of the background 22 investigation for Mr. Thomas Weekly, who is the BAC's 23 recommendation to fill a vacancy on the BAC. Once that 24 completed background has been done, we will, of course, 25 contact each of you, consistent with past practices, 0010 1 about meeting with Mr. Weekly before we bring him 2 before the full commission for consideration. 3 Also, there are three terms on the BAC 4 that are due to expire in February of next year. We 5 have been publicizing those vacancies on our web site 6 and through the Bingo Bulletin, but I understand that, 7 so far, we have not received any nominations for those 8 positions. 9 The meetings on December 6th that 10 Suzanne mentioned in her report relating to the 11 Administrative Penalty Rule and the revisions through 12 the quarterly report forms, those meetings did occur 13 and I've been informed that they were very productive 14 and the staff continues to move forward on those 15 initiatives. 16 The staff also continues to work with 17 the Internal Revenue Service to develop a video IRS 18 presentation that can be provided for us to see at our 19 operator training program. We have not been successful 20 so far in getting a time that we can get with the IRS 21 and actually develop that video. 22 Finally, under Suzanne's report, the 23 work group study, alternative styles of bingo and 24 Internet gaming, did meet on December 7th and I 25 understand that Danny Moore, who is the chair of that 0011 1 work group, will be providing a more detailed report of 2 that meeting when the Lottery Commission and the BAC 3 meet jointly on the 20th. 4 Just briefly, there was a discussion of 5 Internet gaming and it's potential impact on charitable 6 bingo as well as discussions on progressive bingo, 7 linked bingo, alternative sales venues for the pull 8 tabs, and instant bingo card-minding devices. 9 Additionally, the work group began a discussion of a 10 number of what I had started to call joint gaming 11 opportunities, that is, looking at existing games that 12 might be suitable to a bingo hall environment. Some of 13 those included charity card games or tournaments, other 14 charitable activities such as casino nights, and they 15 also discussed the possibility of, in combination with 16 pari-mutuel tracks, bingo halls serving as off-track 17 betting locations. Finally, that group did discuss the 18 possibility of seven lottery games, such as Keno that 19 might be suitable in a bingo hall environment as well 20 as the sale of lottery products themselves. And, 21 again, I understand Danny will provide more information 22 at the meeting on the 20th. 23 Under my report to the commission, some 24 things I would just point out is, we continue to seek 25 qualified candidates to fill a vacant audit position in 0012 1 our Dallas regional office. The division did make 2 allocations for the third quarter of 2004 on 3 November 19th, and there is a detailed memo in your 4 notebook on that. 5 Also, I just wanted to update you, 6 commissioners, you had asked for some more detailed 7 analysis of bingo data, and I wanted to report to you 8 that the staff from the Charitable Bingo Division and 9 financial administration had held three meetings 10 regarding the analysis of bingo data, and a status 11 report meeting is scheduled for this Friday, 12 December 17th, regarding their initial recommendations 13 on the analysis of data and presentation of 14 information, and it's our intent to have more detailed 15 information to present to you at our next quarterly 16 report as well as some historical figures. 17 Finally, as -- 18 CHAIRMAN CLOWE: Billy, on that, can you 19 have some information for us by the 20th of this month 20 that would be helpful in that meeting venue, even if 21 it's preliminary? 22 MR. ATKINS: Well, since you bring it 23 up, commissioners, one of the things that we had 24 intended to provide in the notebook to the 25 commissioners in the Advisory Committee were updated 0013 1 graphs that the staff had prepared for the 20th annual 2 report, and it gives a -- it gives a picture of 3 charitable bingo figures, really, from the inception of 4 bingo, and that was information that we had planned on 5 providing to the members. I did, finally, 6 commissioners, as part of my report to you on the 7 activities of the Charitable Bingo Division, want to 8 talk a little about the plans for the joint lottery 9 commission BAC meeting that's scheduled for Monday, 10 December the 20th. The agenda has been filed with the 11 Texas Register and is posted on the agency's web site. 12 And in order to make this meeting as 13 productive and meaningful as possible, the staff has 14 reached out to Carol Lauder. Carol was recommended to 15 us by Sandy Joseph in our legal services division, and 16 I wanted to thank Sandy for her recommendation because 17 Carol has been a tremendous resource to us. Carol is a 18 26-year employee of the comptroller's office. She 19 currently serves as the manager of the tobacco grant 20 project. For four years, she oversaw the comptroller's 21 renaissance project and interagency wide business 22 process re-engineering program. Carol became a 23 certified professional facilitator this past June 24 through the International Association of Facilitators. 25 Carol has served as a formal facilitator for over 200 0014 1 meetings. Carol has served as a facilitator for 2 organizations such as the Texas Water Development 3 Board, the Texas Rail Road Commission, the Texas 4 Workforce Commission, the Human Resource Director 5 Workshop for the State Auditor's Office, and the 6 Suzanne G. Coleman Breast Cancer Foundation. Finally, 7 in the summer of 2002, Carol participated in the event, 8 Listening to the City, in New York City where she 9 served as one of many who facilitated a roundtable 10 discussion concerning the rebuilding of Ground Zero. 11 And I'd like to ask Carol to provide you 12 with some of the information and suggestions we've 13 discussed in order to facilitate your discussion of 14 this agenda item and any direction you may want to 15 provide to me or the Charitable Bingo Division as it 16 relates to the meeting scheduled for the 20th. 17 MS. LAUDER: Good morning, 18 commissioners. As Billy mentioned, my name is Carol 19 Lauder. I work for the Texas Comptroller's Office and 20 I am a professional facilitator. I had an opportunity 21 to visit with Commissioner Clowe and Billy concerning 22 the joint meeting and they shared with me their goals 23 for the meeting and the outcomes that they would like 24 to see from that meeting, and I was very much going to 25 ask the same questions of Commissioner Cox and 0015 1 Commissioner Olivers, what you would like to see as the 2 outcomes of the joint meeting, if you would be willing 3 to share some of your thoughts so that I could assist 4 in designing a format that -- or, contributing some 5 ideas to see if they're accepted to try to make the 6 meeting as affective as possible. 7 COMMISSIONER COX: I think probably, for 8 me, the most important thing is that we have a strong 9 agenda. Just to meet is not my idea of something that 10 would be worthwhile, but -- and I think, while we have 11 concluded that we're going to have this meeting, to me, 12 that is with the assumption that there will be a strong 13 agenda, and so I think that's critical to going 14 forward. 15 MS. LAUDER: Thank you. 16 COMMISSIONER OLIVERA: In summation, I 17 think we need to organize, in addition to a strong 18 agenda, which I concur, is a strategy in how to better 19 communicate the deficiencies of the Bingo Enabling Act, 20 and that is -- that is actually a theme that we 21 consistently use here, but yet, it seems to be a 22 message that is not getting through to the legislature, 23 so that is something that I think we need to organize. 24 And I look forward to hearing from you. 25 MS. LAUDER: Would this be an 0016 1 appropriate time for me to share some of my thoughts? 2 In hearing your comments and in visiting 3 with Commissioner Clowe and Billy, my suggestion would 4 be to have a section of the agenda that speaks to the 5 roles of each of the four different units that really 6 make up the support for bingo, and that would be the 7 Commission, of course, the Bingo Advisory Committee, 8 the staff here, and then the public, slash, industry. 9 And I would like to suggest that each of those four 10 entities, if you will, share what they see as their 11 roles in this project, if you will, and talk about 12 goals as well for each of those entities, and then we 13 can look at some gap analysis and see where people 14 within their authority can assist in reaching some of 15 those goals and what some of the limitations could be, 16 if any, and how we could move forward with a good to-do 17 list for each of those units to try to accomplish 18 common goals that you reach. 19 CHAIRMAN CLOWE: Commissioners, and 20 Suzanne, as Chair of the Bingo Advisory Committee, and 21 Billy, as director of the Charitable Bingo Division, 22 under your duties, what we're discussing now is the 23 agenda and the plan for the meeting on the 20th, and I 24 think we should have some agreement, if possible, today 25 to make that meeting a week from today as productive as 0017 1 possible. 2 The format that I think we must follow 3 is that we plan to meet at 9:00 and we would call the 4 Lottery Commission to order and we would call the Bingo 5 Advisory Committee to order and those meetings would 6 run concurrently on the record. These are public 7 bodies and this is a public, public meeting and we will 8 need to make a record that will be a public record. 9 Within that frame work, I felt like, and 10 Billy suggested, Ms. Lauder help us as a facilitator, 11 and I think she can move the discussion along and 12 provide the assistance that a facilitator enables, but 13 at the same time, it is a public meeting that must be 14 formally conducted by the Lottery Commission and by the 15 Bingo Advisory Committee. 16 I like the suggestion she made to have 17 those four entities identified and try to have some 18 form to the identification of those issues which she's 19 going to help us talk about in this meeting. It's an 20 attempt to be artful in combining the structure of a 21 formal public meeting and a somewhat informal 22 facilitated meeting where people express themselves, 23 and yet, you keep order and you keep moving along. 24 Where, in the past, in the private sector, I've had a 25 facilitator assist me in a corporate environment, it 0018 1 can get way out in left field or way out in right field 2 and you wonder if you're ever going to get back to the 3 pitcher's mound, and finally, if you've got a good 4 facilitator, you do. 5 We're going to try not to have it quite 6 get that freeform, I guess you might say, by having 7 these four entities identified and go in a specific 8 order; and yet, we want people to come forward with 9 their thoughts and their ideas -- the commissioners, 10 the staff, the Bingo Advisory Committee, and the 11 public, and we're going to group the industry in there 12 at the same time. 13 The seating will be different than it is 14 here this morning; it will be more representative of 15 the people in attendance. And, you know, we're setting 16 aside about maybe four or five hours, and we're going 17 to ask people to be brief and concise in their remarks 18 and not have redundancy, if that's possible, in 19 covering these subjects. But the hope that I have as 20 one commissioner is that we can get these parties 21 together in this public meeting and hear completely, 22 openly, and with some degree of better understanding 23 that we've ever had in the past, what the role of the 24 Commission is, the staff, and the Bingo Advisory 25 Committee within the Bingo Enabling Act, hear from the 0019 1 public in the industry, if they wish to participate to 2 some extent, and leave with a better understanding of 3 what the needs and the capabilities are of each of 4 these entities. And if we could achieve that, then I 5 think we will have done a public service for this 6 Commission, for the staff of the Charitable Bingo 7 Division, the public, and we will, perhaps better than 8 ever in the past, help the Bingo Advisory Committee 9 members understand what their role is and what the 10 capabilities of the Commission are. 11 Carol does that sum up what was 12 generally my comments to you in our discussion with 13 Billy? And is there something that you'd like to add 14 to that which might be helpful to the commissioners and 15 to Suzanne? 16 MS. LAUDER: I think that does sum it 17 up, commissioner. One thing I would like to add is, I 18 don't know that just walking away that day after we've 19 done this exercise will be the end of processing the 20 information that we obtain. My recommendation would be 21 that we go back and we try to identify where some of 22 the gaps are in roles and goals and try to identify the 23 entity most likely to accomplish any gaps, or most 24 appropriate to accomplish any gaps, so it would require 25 a little bit of followup from that one meeting, so I 0020 1 just wanted to be full disclosure; ideally there would 2 be a little bit of followup. 3 CHAIRMAN CLOWE: There will be a lot of 4 followup. 5 MS. LAUDER: A lot of followup, that's 6 better stated. 7 CHAIRMAN CLOWE: If it's an effective 8 effort. 9 MS. LAUDER: Correct. Thank you. 10 CHAIRMAN CLOWE: Commissioners, any 11 further thoughts? 12 Billy? 13 MR. ATKINS: Again, one thing that I 14 believe you pointed out very affectively at our meeting 15 with Carol, Commissioner Cox, is the identification 16 that each of those parties that Carol identified -- the 17 Commission, BAC, the staff, the public, slash, 18 industry -- each of them come to the table with 19 different goals and expectations and the benefit in 20 identifying those. And the three of us discussed, you 21 know, the staff's goal, which is to help make sure that 22 there is a clear understanding between the Lottery 23 Commission and the BAC on what the expectations of each 24 other are, but that's something that will help the 25 staff in facilitating that. 0021 1 Other individuals in this group, as well 2 as bodies, may bring different expectations to this 3 table, and this will be a good time to explore those 4 more fully with all of the appropriate parties present, 5 and I think it also will be an opportunity, as the 6 Commission discussed in the development of the business 7 plan, of actually having some sort of 8 state-of-the-industry presentation. I know Suzanne has 9 raised some of the items of her report and I've talked 10 to you about some of the items that one of the work 11 groups has been working on, but also, it will be an 12 opportunity for, really, all of the bodies to hear the 13 same message at the same time. 14 CHAIRMAN CLOWE: Suzanne, you understand 15 all of this and are you comfortable with it and what 16 are your thoughts about it? 17 MS. TAYLOR: Yes, I understand it. Yes, 18 I'm comfortable with it. I do like the 19 state-of-the-industry presentation that Billy talked 20 about. I think it's important for all the players to 21 be in the same place at the same time, that maybe we 22 can come to a fuller understanding of how we can all 23 work together and make what needs to happen in bingo 24 happen. 25 CHAIRMAN CLOWE: And do you anticipate, 0022 1 not only a quorum, but a good turnout of the members of 2 the Bingo Advisory Committee for this meeting? 3 MS. TAYLOR: Yes, I do. And the public. 4 We've lost a lot of public interest because it seems 5 that we meet and things that they're interested in, 6 which, of course, are a lot of legislative issues, 7 can't happen or don't happen. And where we used to 8 have a pretty good attendance at the BAC meetings, we 9 come in now and I see fewer and fewer people here, and 10 I believe it's because they feel that we're an 11 effective group. 12 CHAIRMAN CLOWE: Well, I'd like to -- 13 I'd like to make two following comments. One is, I 14 think it's important, if you can, to have your members 15 understand what the format of the meeting is on the 16 20th and come prepared to give their comments, and, as 17 part of that, the point that you made in your earlier 18 report that this Commission can only deal with certain 19 issues, and to be repetitious about areas that are not 20 under the control of this Commission will not be a 21 productive use of our time, and I would appreciate you 22 doing the best effort with the other members of the BAC 23 that you can so that we are focused and we cover ground 24 that is meaningful rather than talking about wants and 25 needs and desires that are beyond the scope. 0023 1 The second thing is, I've made it very 2 clear that this Commission will address the issue at 3 the end of August of next year about the life of the 4 BAC, and for myself, this is an effort on my part to 5 get the best effort expended and the best result to 6 achieve a useful result from the BAC to the industry 7 and back to the Commission, and so I'm very hopeful 8 that we'll see some productivity come out of this. 9 And, Carol, I want to tell you how much 10 we appreciate your involvement. For the record, so 11 everyone will understand, this lady is an employee of 12 the comptroller's office. She's compensated by the 13 comptroller's office for this work, and the Commission, 14 the Lottery Commission, doesn't have to pay her 15 additional funds, so it's nice to have an expert such 16 as her -- and your credentials are very impressive -- 17 to support us in this meeting. 18 And this will be an interesting 19 experience to try to combine the structure and 20 discipline of a public meeting and the ability to 21 create solutions to problems that come through 22 facilitation. I'm -- this will be a first for me. I 23 think it's going to be very interesting. 24 MS. LAUDER: And a first for me as well, 25 sir. 0024 1 CHAIRMAN CLOWE: Well, good. 2 MS. LAUDER: I have great faith that we 3 can do some good things in the meeting. 4 CHAIRMAN CLOWE: Good. 5 Anything further? 6 MR. ATKINS: Mr. Chairman, I was going 7 to say, I have shared with the members of the Advisory 8 Committee one of your earlier e-mails regarding what 9 you hoped to accomplish in the joint meeting, and in 10 doing that, some of the things that you did identify is 11 asking them to be prepared to talk about what they see 12 their role as BAC members as being, if they believe 13 they're meeting their goals, and also if they have any 14 suggestions on ways to improve the BAC and its 15 functions. 16 CHAIRMAN CLOWE: That's great. 17 Anything further? 18 Thank you all very much. 19 AGENDA ITEM NO. 3 20 CHAIRMAN CLOWE: We'll now go to Item 3 21 on the agenda: Report, possible discussion and/or 22 action on lottery sales, game performance, and trends. 23 Mr. Deviney? 24 MR. ANGER: Good morning, Mr. Chairman, 25 commissioners, for the record, my name is Michael 0025 1 Anger. 2 CHAIRMAN CLOWE: You're not Lee Deviney? 3 MR. ANGER: I'm not, sir. I'm the 4 lottery operations director and to my right here is 5 Mike Fernandez. 6 CHAIRMAN CLOWE: I know Lee Deviney, and 7 you're not Lee Deviney. 8 MR. ANGER: Yes, sir. 9 With your permission, we'd like to make 10 some opening comments before we launch into this agenda 11 item, if that's all right with you? 12 CHAIRMAN CLOWE: Sure. 13 MR. ANGER: Due to some recent changes 14 in our organizational structure here at the agency that 15 you're aware of, both of our divisions, the lottery 16 operations and the administration, are going to play a 17 more active role in this particular agenda item. 18 CHAIRMAN CLOWE: I'm aware of that. And 19 Mr. Grief had asked me to call on him so that he might 20 discuss that. 21 Gary, is this where you want to be 22 called on so that you can help Mike and Michael out? 23 MR. GRIEF: Yes, sir. I think it might 24 help just by way of introduction for several of the 25 other agenda items. 0026 1 CHAIRMAN CLOWE: I think it would. It 2 would certainly clear up the confusion in my mind of 3 who Lee Deviney is, so let me call on you at this 4 point. And you're No. 14, aren't you? Okay. We'll 5 cover your Item Number 14. Thank you. 6 AGENDA ITEM NO. 14 7 MR. GRIEF: Very good. Good morning, 8 commissioners. The purpose of this agenda item this 9 morning is to update the Commission regarding an agency 10 reorganization that has recently occurred. This 11 reorganization occurred, in part, as a result of the 12 recent review of the security function of the agency. 13 Now, that review included an evaluation of any changes 14 that should be made in order to more affectively meet 15 the missions of the agency for both the operation of 16 the lottery and the regulation of charitable bingo as 17 well as best serve the needs of the State. 18 As we work through the issues of 19 realigning the security function, we recognize an 20 opportunity to reorganize and streamline our entire 21 organization with the exception of the charitable bingo 22 division. To that end, we developed and have 23 implemented a new organizational structure that we 24 believe benefits the agency in several ways. First, 25 it's improved the communication of information across 0027 1 the agency. Second, it has facilitated direct access, 2 as needed by the executive director, to certain 3 critical areas including governmental affairs, media 4 relations, the security and integrity of our drawings 5 and ticket validations, and the creative image of our 6 products and our agency. Third, it has organized our 7 agency by line of business. In other words, functions 8 generic to state agencies have been aligned in one 9 division and that is the administration division here. 10 Functions generally unique to a state lottery have been 11 aligned in another division, the lottery operations 12 division. And the enforcement functions of the agency 13 have been placed under the legal services division with 14 the purpose of improving the communications and 15 coordination of the enforcement function between the 16 legal, the lottery, and the bingo departments. And, 17 finally, we believe this structure leaves the agency 18 very well positioned for any potential changes or any 19 additional responsibilities that might come our way in 20 the future. I'll quickly go over the key changes that 21 have occurred as a result of this reorganization. 22 First, in the internal audit department, 23 you'll notice that we have added an element of contract 24 compliance auditing to that department. In the legal 25 services division, which is headed by General Counsel 0028 1 Kim Kiplin, the responsibility of enforcement has been 2 added to that division, and that is one of the four 3 four components of the previously titled security 4 division that have been transferred to other divisions 5 within the agency. 6 Under this new structure, the 7 enforcement area contains both administrative and 8 commission peace officer investigators and it 9 centralizes all of our enforcement staff here in our 10 Austin headquarters office, and that enforcement 11 department is currently headed by Steve White, an 12 enforcement attorney, who has relevant experience 13 managing investigators as well as prosecuting 14 administrative cases. 15 As I briefly touched on earlier, this 16 reorganization also created a new division, the 17 administration division, and that is headed by Mike 18 Fernandez. This division, as I said earlier, includes 19 those functions that are typically germane to general 20 state agency business, and included within the 21 administration division is a new area that will be 22 focussed on purchasing and contracts. It will be under 23 the support services department in administration, and 24 this new area is going to focus on complex procurement 25 and contract issues, including the scheduling, 0029 1 development, and issuance of procurement documents, 2 which, in our agency, are typically RFB's, the 3 evaluation of proposals that come in in response to 4 RFB's, general contract negotiation skills, as well as 5 contract strategy development. Also included in 6 administration under support services will be building 7 security, and that is the second of the four former 8 four components of the security division. 9 As I mentioned earlier, the lottery 10 operations division, which is headed by Michael Anger, 11 has been changed to include those items typically 12 unique to a state lottery and we transferred out 13 certain functions that were in the lottery operations 14 division that were more relevant to general state 15 agency operations. The lottery operations now contains 16 the third of the four four components of the former 17 security division, and that is a department of security 18 right here that has supervisory oversight of the ticket 19 validations and lottery drawings processes, and Mike 20 Pitcock has been assigned to oversee that department. 21 Also, you'll note that the drawings 22 function itself has been moved to lottery operations, 23 and that is the fourth and final piece of the former 24 security division. You'll also notice that instant and 25 online products as well as promotions and advertising 0030 1 have all been transferred into lottery operations, and 2 we have a new area, a creative area, right here that 3 will be dedicated to focussing on advertising concepts 4 and the image of the Texas Lottery and will be working 5 closely with our executive director. And, finally, the 6 current support services function has been moved out of 7 lottery operations and, as I mentioned earlier, it's 8 now in the new administration division. 9 Reagan and I rolled out this new 10 organizational structure to staff and other appropriate 11 parties the week of November 15th, and as several 12 departments, four positions were restructured and 13 reorganized, 33 current positions were eliminated, and 14 those affected employees were communicated with first. 15 Every effort was made to handle this communication, not 16 only according to agency policy, but also with the 17 utmost respect and assistance to those affected 18 employees. 19 Those employees that were effected are 20 under the agency's reduction of force policy which 21 allows those employees to remain on the payroll for a 22 period of 90 days and also provides those employees 23 with certain preferential treatment for any new 24 positions that may be posted. Although 33 positions 25 were eliminated under this reorganization, the agency's 0031 1 full-time equivalent employee cap of 325 was not 2 affected, as an offsetting number of new positions that 3 will better serve the mission of the agency have been 4 created. 5 As individual staffing issues were 6 considered, we chose, in some situations, to promote 7 employees to build some of the new positions, and we 8 based those promotions on the employee's past work 9 history at the agency as well as their relative 10 experience and abilities. For certain other new 11 positions, we are using the job posting process to fill 12 those positions. 13 As an additional part of the 14 implementation of this reorganization, we informed 15 state leadership offices of our plans and we 16 communicated via a letter from Reagan to each member of 17 the legislature. On Friday morning, November 19th, 18 Reagan and I conducted an all-staff meeting in which we 19 announced this reorganization. The same organizational 20 chart that you see this morning was shown to staff in 21 that meeting and we went over the key changes similar 22 to how I just went over them with you this morning. We 23 also provided detailed organizational charts for the 24 lottery operations, administration, and legal services 25 divisions to the staff via the agency Internet on that 0032 1 same day, and we encouraged staff to carefully review 2 those organizational charts. 3 The divisional directors of the 4 administration, legal services, and lottery operations 5 divisions, Michael Anger, Mike Fernandez, and Kim 6 Kiplin, immediately reached out to the effected 7 departments and there were a series of small groups and 8 one-on-one meetings that took place throughout the day 9 to make sure that we informed staff properly of the 10 changes that had occurred. Diane Morris, our director 11 of human resource, was available and provided critical 12 assistance to us and to effected staff, and we feel 13 like we successfully addressed these questions that 14 arose. 15 The implementation of this new structure 16 is expected to save the agency approximately $296,000 17 annually in salary savings and, in addition, there are 18 potential lease cost savings of approximately $55,000 19 annually that may be achieved based on our negotiations 20 with our lessors in our field offices. But, more 21 importantly, we believe that the agency and the State 22 stand to benefit from an organization that is aligned 23 and more efficient in an effective manner and one that 24 is also better positioned for any potential changes 25 that may come our way. 0033 1 And that concludes my report. We would 2 be happy to answer any questions that you have. 3 CHAIRMAN CLOWE: Gary, as I understand 4 it, the purpose of this reorganization was to 5 streamline and to create efficiencies as a result of 6 these five entities being identified and the activities 7 of each of them as you have explained to us, so you 8 feel like you've really now put the organization at its 9 optimum as far as the assignment of tasks and duties 10 and you're in the process, I assume, of putting the 11 right people in the right jobs. What we should see, 12 then, in the future is more productivity and a higher 13 level of quality in productivity? 14 MR. GRIEF: Yes, sir. 15 CHAIRMAN CLOWE: In addition to that, in 16 effecting these changes, you were able to actually 17 achieve an annualized savings, which you've mentioned 18 to us, in salary expense, which is a beneficial result 19 to the people of Texas, and there is potentially a 20 long-term savings in a reduction of lease space that 21 will occur as a result of these reductions and 22 streamlining? 23 MR. GRIEF: Yes, sir. 24 CHAIRMAN CLOWE: And you noted for our 25 attention the contract compliance office in the 0034 1 internal auditor's function. I think that's very 2 important and it's an item that, as a result of the 3 Sunset review, there's been an indication that that 4 group would like to see closer scrutiny on the part of 5 the commissioners, and that function, under the 6 internal auditor, will be part of the support to the 7 commissioners in that role, I assume? 8 MR. GRIEF: That's my understanding from 9 Catherine Milton, yes, sir. 10 CHAIRMAN CLOWE: You've also called our 11 attention to the creative function, and I think I 12 understand that, but I'd like to have a little bit more 13 explanation about what the real beneficial result of 14 that is going to be in regard to marketing and the 15 creation of interest in the players towards the games 16 of Texas. Can someone expand on that a little bit for 17 our benefit? 18 MR. GREER: Yes, sir. Commissioners, 19 this is an area that, as we look at, in fact today, a 20 presentation on instant games that are constantly 21 changing or we have a number of games that are out 22 there, our ad campaigns, as we look at just the general 23 image of the lottery, what, from my perspective, had 24 been lacking in the past was a direct focus on that on 25 a daily basis. In the marketing function in the prior 0035 1 organizational structure, there was a number of tasks 2 that were assigned to that individual, and I think a 3 lot of times some of the creativity aspects of that got 4 lost. This person, that's their job. It will be to 5 bring their, what we're hoping to find is, advertising 6 expertise as well as their creative idea capabilities 7 to the table to assist us in all of those three areas. 8 CHAIRMAN CLOWE: Reagan, in my view, we 9 are more focussed on that now than we've ever been in 10 my time on this board, and that is probably a measure 11 of our success in that. To create new games and 12 maintain a high level of interest and keep freshness in 13 the instant tickets and the online opportunities that 14 we're able to offer the players is what really is 15 creating the record that we had in the last fiscal year 16 and the year-to-date success that you're going to 17 update us on this morning. 18 MR. GREER: Yes, sir, I fully agree with 19 that. And you'll see in this presentation we're going 20 to give here in a moment some examples that will 21 reinforces that. 22 CHAIRMAN CLOWE: Then, Gary, a question 23 I think comes to mind, not necessarily a criticism, but 24 a question, is: With doing away with the security 25 division, you have placed enforcement in this 0036 1 organization under the legal services and you have 2 placed security under lottery operations. I'd like to 3 hear some more explanation on, you know, how are the 4 roles of those two entities going to take care of our 5 enforcement needs and are we going to be able to 6 respond to calls for the enforcement activities? Is 7 that going to be properly staffed? And what about 8 security? What are they actually doing in our security 9 level to maintain? I'd like for you to defend that, so 10 to speak, if you would, or whoever you want to call. 11 MR. GRIEF: I think the first, and 12 probably the biggest, change that we may have to do 13 would be the enforcement function. I think the best 14 person to speak to that would probably be our general 15 counsel, Kim Kiplin. 16 MS. KIPLIN: Commissioners, if you'll 17 recall, we brought to you a proposed agency 18 prioritization enforcement activities and that 19 prioritization was very helpful in terms of looking at 20 exactly what enforcement activities needed to be 21 accomplished. We will follow that agency 22 prioritization schedule in addressing complaints, and 23 the core function, Mr. Chairman, is on violations of 24 the Bingo Enabling Act and the State Lottery Act. 25 In reviewing the former security 0037 1 divisions activities, there was a significant emphasis 2 placed on investigative stolen tickets. We viewed that 3 in and of itself as a local venue issue. There are 4 outlying violations that will result as a result of the 5 stolen ticket, potentially, which will be violations of 6 the State Lottery Act, and the enforcement department 7 will obviously be investigating those; those are 8 criminal, for example, claiming a lottery prize by 9 fraud. This enforcement program will also be 10 responsive to requests for information from law 11 enforcement agencies regarding the stolen tickets in 12 particular and any other matter in which they need our 13 assistance. It is my understanding that, primarily, 14 the request is for information through the data that is 15 retained on the computer systems, and we will continue 16 to provide that information responsibly. 17 The centralization of the investigators 18 will enable us to deploy, I think more efficiently, in 19 covering the state on both violations of the Bingo 20 Enabling Act, alleged violations, and also the State 21 Lottery Act. When we keep in mind the fact that the 22 majority of the -- it appears to us, the majority of 23 the work that was being performed really had to do with 24 these stolen tickets these local venues had. I hope 25 that answers your question in terms of enforcement 0038 1 department. 2 I do believe that the director of the 3 lottery operations division, Michael Anger, and myself 4 will need to coordinate what will come in from, 5 example, the securities review, validations, and 6 drawings will be those that appear to be criminal. 7 Those that are questionable claims that are not -- do 8 not have a criminal nature will be handled under his 9 division. And there is, I believe, a high degree of 10 frequency of those tickets that come in through the 11 claim centers and which did not require investigative 12 time. 13 We will -- in the enforcement 14 department, we will conduct the background 15 investigations for those that require background 16 investigations, whether it's a vendor, licensee, or an 17 applicant, or an employee. And there is a large amount 18 of that type of work that I think we believe can get 19 accomplished, frankly, without involving an 20 investigator. It's simply a matter of tracking 21 criminal histories and recovering that information and 22 then providing that to whomever needs to have that 23 information. 24 Do y'all have any questions that I may 25 not have answered? 0039 1 CHAIRMAN CLOWE: Well, I want to respond 2 to your question, does that answer my question. I want 3 to make certain that you have the personnel and Michael 4 has the personnel, in your case, Kim, enforcement, in 5 his case security, that you have the personnel and the 6 police officers, commission police officers, which you 7 need to do the job that has been done by this 8 Commission in the past, that people are not going to be 9 able to be stealing our tickets and us not be able to 10 enforce the law and take the proper action and we're 11 going to be able to validate tickets. We're not going 12 to suffer in any way those critical functions. I want 13 the assurance that we're going to continue to see the 14 kind of performance in the future that we've seen in 15 the past in these areas. 16 MS. KIPLIN: I believe we do. I will 17 say that that was a concern, a primary concern, as we 18 discussed this reorganization, and I think we've 19 collectively agreed that we're going to monitor that 20 very closely. And if we, for whatever reason, miss the 21 mark, then we will address that immediately. 22 CHAIRMAN CLOWE: Well, okay. I hope you 23 haven't missed the mark and I don't want to go around 24 fixing problems as a result of this. I want to see 25 that -- and I think you have anticipated, but let's 0040 1 monitor that very carefully and make certain that we 2 don't stumble, because we're dealing with three and a 3 half billion dollars a year in revenue and these are 4 critical functions. So, you know, the whole thing 5 needs to work, the streamlining, the increased 6 productivity, the cost savings. We need to continue to 7 do a stellar job in the future as we've done in the 8 past. 9 MS. KIPLIN: And let me tell you that, I 10 believe we have not missed the mark. I don't believe 11 that any one of us would have moved forward on this 12 reorganization had we thought that. I think the 13 prioritization of the agency enforcement matters was 14 very significant in terms of creating this type of 15 organization, and our focus is going to be on 16 violations of the Bingo Enabling Act and the State 17 Lottery Act. We will continue to provide information 18 on requests that we receive from local law enforcement, 19 but our focus will be on those two statutes. 20 CHAIRMAN CLOWE: Michael, do you have 21 anything to add on this subject? 22 MR. ANGER: Yes, sir. Commissioners, 23 the newly-formed security department and lottery 24 operations is going to be made up of four employees. 25 And in response to your question, Mr. Chairman, I 0041 1 believe that we're very well positioned to perform the 2 functions that are assigned to our area. In fact, I'm 3 very excited about the opportunity that it creates. As 4 you'll note on the organizational chart, we have a 5 validations and drawings area, and formerly the 6 drawings area was housed under the security division; 7 that's now been split out under a separate manager. 8 And, in fact, the security department will be 9 responsible for overseeing, from a supervisory capacity 10 from a separate management structure, the validations 11 and drawings process and peer in and, quite frankly, 12 monitor and provide criticism and comment about our 13 processes in those areas to ensure that we're doing the 14 very best things that we can in both of those areas. 15 And as Kim Kiplin alluded to, we will 16 also be taking on the function of the former security 17 division, and that is the processing of claims that 18 fall outside of the processes, the standard validation 19 processes in the Austin claims center and the field 20 claim centers. They will continue to perform those 21 functions and play an activities role in working with 22 the instant ticket manufacturers with regard to instant 23 tickets and things that we need to do with regard to 24 those claims as well. 25 CHAIRMAN CLOWE: Who heads up that 0042 1 validations and drawings team, Michael? 2 MR. ANGER: That is a vacant position 3 right now. Lori Vogel is the claims center manager and 4 Rivers is the drawings manager and we have a vacancy 5 for A validations and drawings manager, which we have 6 posted and we'll shortly be conducting interviews for. 7 CHAIRMAN CLOWE: Well, you know, we've 8 got a great record on the drawings and we want to keep 9 that record in tact, so those are very public functions 10 and we want to manage that with the artfulness in the 11 future that we have in the past. 12 MR. ANGER: Yes, sir, we're very mindful 13 of that. 14 CHAIRMAN CLOWE: Any questions, 15 commissioners? 16 COMMISSIONER OLIVERA: On a different 17 theme, Gary -- and I relay this to either you or 18 Ms. Melvin -- I note that contract compliance, which is 19 an important issue, is under the internal audit box and 20 then we also have that similar function in support 21 services under the administrative box. Do we have a 22 plan so that there is some kind of efficient 23 communication between those two departments in working 24 together on contract compliance? 25 MR. GRIEF: Let me try to explain that 0043 1 better, commissioner. That box under internal audit is 2 somewhat misleading. That is an audit function that 3 the internal audit department will add to their line of 4 responsibilities. I think the vision of the Commission 5 and of Catherine may be that, from time to time, they 6 will identify certain contracts within the agency that 7 may fall within some type of risk schedule that might 8 be high risks, and they will audit that contract from 9 "A" to "Z" and give the Commission and, at the same 10 time, management feedback as to where there might be 11 areas that we can improve in that particular contract 12 that they identify. 13 CHAIRMAN CLOWE: Commissioner Olivera, 14 if I could add this: For my part, I would hope that 15 there can sort of be an ongoing oversight of the major 16 contracts that we have in this agency, because we have 17 a number that are so large and so important that I 18 wouldn't be satisfied, as one commissioner, to see 19 those contracts reviewed maybe every third year, so I'd 20 want an ongoing function of review and monitoring so 21 that the commissioners can be assured that we're in 22 compliance on those. 23 COMMISSIONER OLIVERA: And I agree, Mr. 24 Chair. With these type of large contracts, there has 25 to be an interplay with, number one, legal and audit 0044 1 and administration, so my question being in terms of, 2 do we have a game plan for efficient communication 3 between all three of these departments, or more if 4 needed? It goes back to either risk contracts or large 5 contracts that deserve specific attention. 6 CHAIRMAN CLOWE: Ms. Melvin is coming 7 forward. 8 MS. MELVIN: Good morning, 9 commissioners. For the record, my name is Catherine 10 Melvin. I'm the internal auditor director. To answer 11 your question hopefully more specifically, Commissioner 12 Olivera, one thing I would first like to point out is a 13 distinction between contract management and 14 administration and then the Contract Compliance Act 15 that we're talking about at internal audit. 16 To be very clear, contract management 17 and administration are certainly the purview of the 18 management of the agency, but as internal audit, 19 contract compliance activities are commonly within the 20 internal auditors scope to review as they, you know, 21 see risk might necessitate that type of review. 22 As I've spoken with Chairman Clowe and 23 also Commissioner Cox, there certainly is much more 24 interest in the state in focusing agency attention on 25 contracts, and so I think our desire here is to really 0045 1 increase our efforts and have something more of a 2 regular program of looking at contract compliance. 3 There are some things that we're doing 4 now. For example, our large G-tech contract, we're 5 better -- there is a current provision that requires an 6 annual compliance review, and so internal audit is very 7 involved in that to ensure that that requirement in 8 that contract will give us all those things that we 9 need to see to ensure that G-tech is meeting all their 10 requirements. And I think, as we go further in this 11 process, that internal audit will certainly work with 12 legal, but we would want to have certain provisions put 13 in the contract that allow us to do more contract 14 compliance work, but as an ongoing basis, internal 15 audit will have the program of actually looking at 16 certain elements that are more within our larger 17 contracts, those might pose more risk to us. 18 CHAIRMAN CLOWE: Thank you. 19 MR. GRIEF: In answer to your question, 20 Commissioner Olivera, we will do our best to ensure 21 that there is coordination between internal audit, 22 between the management team in maybe managing a 23 particular contract, and also with the group that will 24 be in the administration division that will be our 25 contract specialist to help us in all of our 0046 1 procurement issues. We will make sure that there's not 2 any wasted efforts or redundancy where there shouldn't 3 be in coordinating those activities. 4 MS. MELVIN: I can say that we've got 5 another element of internal audit that is also to 6 evaluate how well the management administers or manages 7 those contracts, so I think that's another element to 8 throw into the mix that we would look to to be sure 9 that, you know, those functions that are now moved or 10 given more robust opportunities, I'd say, are working 11 affectively, so that almost forces our hand in ensuring 12 that we have coordination and not duplicating efforts. 13 COMMISSIONER OLIVERA: Thank you. 14 CHAIRMAN CLOWE: Reagan, did you have a 15 comment? 16 MR. GREER: No, sir. I would like to 17 make a -- not on this specific issue on contract 18 compliance, but I have a general comment about the 19 overall organization. 20 Is this the proper time for that? 21 CHAIRMAN CLOWE: Yeah, I'd just like to 22 thank you, Catherine, for that explanation. We talked 23 about that difference between contract management, 24 which is, as I see it, the role of the executive 25 director in the management of this agency and contract 0047 1 compliance, which is, from the commissioner's 2 viewpoint, as I see it, it's an oversight 3 responsibility and one of wanting to be able to be 4 current and monitor these very large and important 5 contracts, and this organization change, I think, 6 serves those needs very well and I see them, for one 7 commissioner, as two separate entities that, to a great 8 extent, work together, and that explanation that I 9 think you gave was very helpful. 10 MS. MELVIN: Thank you. 11 CHAIRMAN CLOWE: Now, Reagan, did you 12 have a general comment? 13 MR. GREER: Yes, sir. I certainly 14 concur with Catherine's thoughts, and what her comments 15 and what your comment leads me to reinforce is the fact 16 that this is a great new communication tool. One of 17 the things that we've really prided ourselves on is 18 being team oriented, and the thing that I'm already 19 seeing in the reporting to me -- which I get a weekly 20 report and then we have monthly meetings as well as 21 individual meetings that I'm having with the heads of 22 each division -- the communication level is much better 23 and there's better coordination, and I think that goes 24 back to what you talked about a minute ago, which is 25 delivering the highest quality possible and working in 0048 1 an optimum capacity. 2 CHAIRMAN CLOWE: Very good. 3 Commissioners, any questions or comments? 4 Gary, I think this is an excellent 5 organizational plan. I know that you gave me a full 6 and complete briefing along with the other members of 7 your team who worked on this before you implemented it. 8 I think you implemented it very professionally and very 9 well and I approved it and I support it and I expect to 10 see the performance of this agency improve as a result 11 of it. Thank you very much. 12 MR. GRIEF: Yes, sir. Thank you. 13 AGENDA ITEM NO. 3 14 CHAIRMAN CLOWE: All right. Now, Mr. 15 Fernandez and Mr. Anger, I know who you are and I see 16 you there on Item 3: Report, possible discussion 17 and/or action on lottery sales, game performance, and 18 trends. 19 MR. ANGER: Thank you. Commissioners, 20 with our last discussion as a backdrop, the lottery 21 operations division and the administration division 22 will both play an active roll in reporting to you on 23 this agenda item in the future, and with that in mind, 24 Mike and I and multiple staff members from both 25 divisions have spent some time looking at the report 0049 1 that's been presented to you in the past and we've made 2 some changes to that report and the report that we will 3 go through today, and one of the things that we have 4 done is, we have created a greater emphasis on instant 5 ticket products. 6 As you know, instant tickets make up 7 better than two-thirds of our sales, and we felt that 8 it was appropriate that we spend a little more time 9 sharing information with you on both that product line 10 and the online product line to give you a better 11 overall picture of where we stand in the lottery 12 products as a whole, and so the presentation today will 13 reflect that, and I'll turn it over to Mike for his 14 comments. 15 MR. FERNANDEZ: Thank you. Good morning 16 Mr. Chairman, commissioners. My name is Mike Fernandez 17 and I'm the director of the administration division, 18 and I concur with what Michael said. I believe, and I 19 think the staff believes, that this presentation will 20 improve. Certainly, we welcome your comments and your 21 guidance as we go forward with this, but having that 22 said, it is the Commission's presentation, and the 23 staff would like it to be as informative and timely as 24 possible. And so with that, I believe we'll turn it 25 over to our new product managers and Mr. Deviney. 0050 1 MR. DEVINEY: Thank you. Good morning, 2 Chairman Clowe and commissioners. I'm still Lee 3 Deviney, financial administration director. If you'll 4 refer to tab three in your notebook, you will find the 5 weekly sales report for the month. Normally, in a 6 commission meeting, we'll hand you out a new one, but 7 the one that you have in your notebook under tab four 8 is the current one, we're reporting sales through the 9 week ending December 4th, 2004. 10 Comparing fiscal year 2005 sales by 11 product and 2004 sales for the same time period, we're 12 going to break out the instants and onlines for you. 13 The instant tickets are up 73.2 percent compared to the 14 same time period in fiscal year 2004 -- excuse me -- 15 they're up 20.1 percent, and we wanted to note that at 16 this time instant tickets make up 73.2 percent of our 17 sales. On line sales represent 26.8 percent of our 18 overall sales, and we're up 2.7 percent compared to the 19 same time period last year. On audited fiscal year 20 2005, sales through December 4th are at $897.1 million. 21 That's a 14.9 percent increase over where we were in 22 2004 at $780.8 million. 23 On this slide, we've broken out each 24 product. These are fiscal year 2005 sales to date. 25 Again, our instant tickets are 73.2 percent and our 0051 1 overall sales are $897.1. And then on the next slide, 2 we'll give you a -- this is the same information; we 3 just wanted to present it to you as a pie chart to give 4 you a feel for what our sales look like at this time. 5 And the last slide I wanted to cover 6 during this portion is looking at instant ticket sales 7 and revenue starting in fiscal year 2000. We picked 8 the year 2000 because, prior to that, we had a 9 legislative cap on the prize pay out, and so we felt 10 like starting in 2000 would give you more comparable 11 figures. 12 As you can see, our instant ticket sales 13 have gone up each year as well as our revenue with a 14 very minute dip in fiscal year 2001 from 2000, but our 15 sales have gone up consistently as has revenue from 16 instant ticket products. And then, finally, for fiscal 17 year 2005, we're reporting through the end of November, 18 and you can see where we are, $624.1 million in sales, 19 and unaudited, we estimate about $160 million worth of 20 revenue from instant ticket products so far. 21 COMMISSIONER COX: Lee, it looks as 22 though the increase in revenue is -- our sales is 23 significantly greater as a percentage than the increase 24 in revenue. Is that because of the scale or are there 25 actually -- is the percentage declining? 0052 1 MR. DEVINEY: Well, I don't have it 2 quite that way. I do have some notes. And one thing 3 that we've noticed is that the prize pay out has 4 increased each year. Back in 2000, the prize pay out 5 was 61.93 percent and in fiscal year 2004, we were up 6 to 65.04 percent, and we're actually running a little 7 bit above that in '05; however, when we back out 8 unclaimed prizes, that will tend to bring that prize 9 down, the percentage down. 10 Sales have gone up -- just to give you 11 some comparative numbers, from 2000 to 2001, our sales 12 went up 3.2 percent, then the following year sales went 13 up 13 percent, then ten percent, then nine percent, and 14 our revenue, you'll note that there is a slight 15 decrease in revenue in '01; it was 1 1/2 percent, and 16 then we went up 13.8 percent, then up 6.32 percent, 17 then up 7.8 percent, so, yeah, sales have tended to 18 rise. That's a lot of number, but sales have tended to 19 rise at a slightly higher rate than revenue has, but 20 overall revenue has gone up; our bottom line has gone 21 up. 22 COMMISSIONER COX: So, this would say 23 that, over that period of time, we have made the 24 product more attractive by a larger payback and that 25 has resulted in, not only increased sales, but 0053 1 increased revenue as well? 2 MR. DEVINEY: Yes, sir, that is the 3 case. 4 MR. CHALONEY: Good morning, 5 commissioners. For the record, my name is Robert 6 Chaloney. I am the products manager for the Texas 7 Lottery Commission. Commissioners, I do want to let 8 you know, I did provide you each with a color copy of 9 this presentation on the table in case you do want to 10 follow along with a hard copy. 11 Commissioners, the instant product game 12 plan is truly a collaborative effort with a lot of 13 different players involved, including the Texas Lottery 14 Commission products staff, the lottery operator, and 15 our instant ticket manufacturing vendors. 16 Commissioners, in the summer of this 17 year, Reagan challenged the instant product section of 18 the agency to develop an annual plan and to develop 19 that plan early in the fiscal year. We believe, and I 20 think he believed, that that strategy would give us the 21 opportunity to analyze the factors that are critical in 22 building a successful game plan and to find areas and 23 opportunities for sales growth. 24 Our instant product coordinator, Dale 25 Bowersock, is in constant communication and 0054 1 coordination with all of the vendors that support our 2 instant plan and Reagan is also very involved in the 3 plan and plays a vital role. He reviews artwork, 4 attends focus groups, meets regularly with vendors, 5 provides feedback on the plan, and Reagan is briefed 6 regularly by Dale and by myself on the plan and any 7 changes to the plan. 8 I'd like to walk through the factors 9 that are considered when we build our instant plan for 10 the year starting with prize points. We strive to have 11 a good mix of prize points out in the -- out in our 12 retail locations. I've also noted higher prize points. 13 We, in late October, just introduced our first $30 14 ticket, Holiday Millions Wishes, and I'll talk about 15 seasonal games in a little bit. This time of the year 16 has been a good time of the year for us to step out 17 with some higher prize points. Our first $10 game was 18 introduced around the holidays; our first $20 game was 19 also introduced in the holiday times. Not everybody 20 wants $30 tickets, obviously, and not everybody wants 21 $1 tickets, and so our goal is to always have a good 22 mix available. 23 The same is true for themes and colors 24 as well. We like to have different themes. We do have 25 a segment of the player population that likes gaming 0055 1 casino themes, Texas themes, money themes, and just 2 like prize points, you need to have a good mix 3 available. I touched on seasonal games. We have five 4 holiday games out this year. This is our biggest time 5 of the year in terms of releasing seasonal games. In 6 the past, we have done seasonal games around 7 Valentine's Day, Mother's day. In the past, we've done 8 Halloween games. 9 Game closures, that's important factor. 10 We have to ensure that we're pushing out enough product 11 to compensate for those games that have already sold 12 through and that are closing. Working closely with our 13 vendors gives us the ability to introduce games that 14 have proven track history in other states. 15 In terms of core games, those are games 16 that have indexed high even after several releases. We 17 do have a strategy as it relates to core games, 18 commissioners. We are looking to increase the number 19 of core games we currently offer. We feel that this 20 may impact the number of new games we launch per year. 21 There are some advertising and promotional benefits to 22 having a group of core games. You know you're always 23 going to have a consistent number of core games and 24 those games are not going to change in terms of the 25 name of the game. It's easier to produce in-store 0056 1 point of sale on advertising, to advertise and promote 2 those games. And in other states where core games have 3 been introduced, retailers have embraced that concept, 4 and the reason is, they have become very familiar with 5 those core games and there's not the regular learning 6 curve of having to learn about how certain games are 7 played, what the prize points are. If there's core 8 games in place, they become more familiar with the 9 products that they're actually offering in their 10 stores. 11 Licensed property games are important. 12 I think the biggest factor with licensed property games 13 is the brand awareness. When you launch a game like 14 Harley Davidson or Instant Monopoly, you have the power 15 of that brand, that well-known, recognized brand that 16 people are familiar with. 17 And, lastly, focus groups. Going years 18 back, we used to do focus groups for $1, $2, $3 games. 19 The process has evolved over the years, and now the 20 focus groups are pretty much geared towards higher 21 prize point games, licensed property games, noncash 22 prize games, and we get valuable feedback from those 23 focus groups for our game plan. 24 Dale Bowersock, our instant product 25 coordinator, is going to take you through the next few 0057 1 slide where he'll discuss our holiday games and some of 2 our core games, and then I'll be back with a few more 3 updates. 4 MR. BOWERSOCK: Good morning, 5 commissioners. For the record, my name is Dale 6 Bowersock and I'm the instant products coordinator. 7 Robert just provided you information on how we prepare 8 the game plan, so we'll provide you some basic 9 information on our first quarter of FY '05. This slide 10 provides you with the number of games that we 11 introduced for sale by prize point during the first 12 quarter. We launched a total of 27 new games, seven in 13 the $1 prize point; eight were launched in the $2 prize 14 point; three in the $3; the $5 prize point had six new 15 games; two in the $10; and as Robert had mentioned 16 earlier, on October 27th, we launched Holiday Millions 17 Wishes, our first $30 ticket. 18 This pie chart demonstrates our first 19 quarter FY '05 instant sales by prize points. As you 20 see here in green, the $1 prize point made up 21 13.5 percent of the sales. The $2 prize point made up 22 29.9 percent of the sales for this quarter. The $3 23 prize point made up 6.6 percent. The $5 prize point 24 made up 21.3 percent. The $7 prize point made up 25 1.8 percent of the sales. The $10 prize point gave us 0058 1 11.9 percent. The $20 prize point produced 4.4 percent 2 of the sales. The $25 prize point generated 3 8.1 percent. The new $30 prize point produced 4 2.6 percent after only six weeks from its launch date. 5 We've selected a sample of games to show 6 you today. On your desk, you'll find two bundles of 7 void ticket samples. This is the set of the holiday 8 tickets that we released this year. The $1 prize point 9 is Holiday Cash. Holiday Gold is at our $2 prize 10 point. The $5 prize point is Deck the Halls. Twelve 11 Days of winning is at the $10 prize point. And the 12 newest prize point, once again, Holiday Millions, which 13 comes in at the $30 prize point. 14 The second bundle of tickets in front of 15 you is the group that we refer to as the core games. 16 As Robert mentioned earlier, the core games are games 17 that perform very well from their first launch and when 18 released, they continue to perform well. We keep these 19 games on the market. Our $1 prize point core game 20 theme consists of two different Nines games. Nines in 21 a Line and Find the Nines. They alternate releases. 22 When we release one of them, and when it sells through, 23 we'll release the other. They alternate so as to keep 24 the nines theme fresh. The first of these two games, 25 Nines in a Line, was launched in December of 1999. We 0059 1 have three core games at the $2 prize point. Break the 2 Bank has been a very popular game and has done very 3 well since its first launch back in December of 1995. 4 Weekly Grand is an annuity game offering players a 5 chance to win $1,000 a week for 20 years and has been a 6 strong game ever since its release back in May of 1995. 7 The bingo games are standard play games, and although 8 extended play games are not for everyone, this game has 9 its share of devoted players. Our first bingo game was 10 introduced in June of 1999. In June of 2002, we 11 introduced our first crossword game at a $3 prize 12 point, and it also has its dedicated players and has 13 done very well with every release since. 14 MR. CHALONEY: Commissioners, I'm very 15 excited about the instant game plan that we have in 16 place for '05. I'm excited to be the product manager 17 over both the instant and the online product 18 categories. I think we've seen great success thus far, 19 and as Michael Anger and Mike Fernandez said earlier, 20 we plan to keep you undated on this vital part of our 21 overall product portfolio on a regular basis so you are 22 up to speed on, not only the online categories that 23 we've been updating you in past meetings, but also the 24 instant side of the business. 25 I'd like to give you a brief update on 0060 1 our two online jackpot games, Lotto Texas and Mega 2 millions. This is a chart we've looked at now for just 3 about a full year. This is the trending of Mega 4 Millions and Megaplier. Not much change. Over the 5 past, the Megaplier is trending similar to the Mega 6 Million sales. You see that our Megaplier sales are 7 still about 19 percent of total sales. We did roll up 8 to $149 million jackpot; that was in October. That 9 winning ticket was sold in New York City. We started 10 back at a $10 million starting jackpot and we didn't go 11 very far on this roll cycle. We built up to a 12 $24 million jackpot before a ticket was sold in New 13 Jersey, so we started back at $10, and our current 14 jackpot for tomorrow night is $17 million. 15 We've also seen this slide. Again, this 16 just provides you with a bit more detail. This slide 17 is nice because it goes all the way back to the time 18 when Mega Millions started in Texas in December of 19 2003. And, again, the Lotto Texas rolls are in red in 20 the background and the Mega Millions rolls are in blue 21 in the foreground. And, again, there's the roll that 22 took a $149 million jackpot on Mega Millions. And, 23 again, you can see the $24 million hit in New Jersey, 24 and back to the starting point. Lotto Texas has been 25 on a roll cycle and we are currently at $28 million for 0061 1 the Wednesday drawing. 2 I have two follow-up items from the last 3 meeting. The first one is a recap of a Cash Five 4 promotion that we did and the second one is, in answer 5 to your question, Mr. Chairman, about instant games 6 available at retail locations. Before I go into the 7 Cash Five promotion summary, I wanted to give a little 8 background of why we ran that promotion and give you 9 some information that we just received from a recent 10 lottery conference that a group of us attended, and I 11 think that coordinates well with the reasons why we ran 12 this Cash Five promotion. 13 Reagan and myself and some other staff 14 members went to a Florida Lottery Conference just about 15 a week ago, And Texas' situation is very similar to 16 that of many other jurisdictions, and that is that 17 instant sales seem to be trending up in most 18 jurisdictions while online sales tend to be in decline 19 or flatlining. For states that have healthy online 20 sales years, it seems that they're very dependant on 21 their big jackpot games, whether that be an instate 22 game or a multi state game, so if you have a large 23 jackpot, such as we did in Texas last year, the $145 24 million jackpot on Lotto and the $290 million Mega 25 Millions jackpot, you tend to have a healthy online 0062 1 sales year, but your other online products, such as 2 your daily games, your three-digit, your five-digit 3 games, those are harder to be able to move the lines, 4 so to speak, in an upwards trend because they're not 5 jackpot driven. 6 So, this past summer, in coordination 7 with G-tech, we felt that we needed to run a promotion 8 on the Cash Five game to address this very issue, 9 declining sales on Cash Five, and so we ran a two-week 10 promotion, and I'll share the information with you. 11 For the nine weeks before we ran the promotion, the 12 average Cash Five sales were $2.03 million. We ran a 13 two-week player promotion, and the promotion was buy $5 14 worth of Cash Five and get a free $1 Cash Five quick 15 pick. 16 And so that promotion ran for two weeks, 17 and it was for the weeks ending 11-6 and 11-13, and the 18 average sales for those two weeks was $2.19 million, so 19 the number of free ticks we gave away in that period 20 was over 450,000 tickets. Since Cash Five is a 21 50 percent pay out game, the potential prize expense 22 for those 450,000 tickets is $225,220, and the retailer 23 commission on those free tickets is slightly over 24 $22,000. The increase in sales translates to a net 25 revenue increase of -- slightly over $123,000, but when 0063 1 you factor in the potential prize expense and the 2 retailer commission, we have an initial impact of a 3 cost of slightly over $124,000, so from our 4 perspective, we're looking at this two-week promotion 5 as a lost leader on the Cash Five game. With the hopes 6 that these efforts to bring players into the stores and 7 to increase retailers' interests, we'll have a 8 long-term positive impact on Cash Five sales, and the 9 goal, as I said, in online is to be able to stop the 10 decline and stabilize the sales of that game and, 11 hopefully, as we continue to measure this -- the Cash 12 Five sales after the promotion, hopefully we'll see 13 that that is the case. 14 We have three weeks of data since the 15 promotion ran -- the week ending 11-20, and we were 16 $2.04 million. The week of Thanksgiving we believe is 17 an anomaly. The week ending 11-27, we had sales of 18 $1.93 million. For the week ending last week, we had 19 sales of 2.08 million. So our plan is to continue to 20 monitor these sales over the next coming weeks so we 21 can make an apples-to-apples comparison in terms of 22 time and then report back to you on our feelings about 23 how the promotion worked overall from a long-term 24 perspective. 25 Mr. Chairman, this last slide I have is 0064 1 in answer to the question that you posed last month 2 about the number of instant games that are available. 3 We thank G-tech for their help in getting us this 4 information. We see retailers with a weekly sales 5 average greater than equal -- greater or equal to 6 $4,000 a week. They're averaging about 28 games for 7 sale or available at their location, and that's 8 comprising slightly over 4,100 retailer. 9 And then moving down to the next notch, 10 you have retailers about -- just under 4,000 retailers 11 with sales greater than or equal to $2,500 but less 12 than $4,000. They're selling about 23 games. Moving 13 down, the next 5,100 retailers fall into the greater 14 than or equal to $1,000 but less than $2,500 in sales. 15 They're selling about 19 games at their stores. And 16 then those retailers selling less than $1,000 a week 17 slightly under 3,000 retailers, they're selling about 18 13 games. So, statewide, there's about 21 games 19 average available for sale at retail locations. That 20 16,175 number might look low in terms of our retailer 21 count; that's based on active retailers with a minimum 22 number of eight week sale, and that's the reason why 23 that number might look low. 24 Commissioners, that concludes our 25 presentation for this morning. We'd be happy to answer 0065 1 any remaining questions that you have. 2 CHAIRMAN CLOWE: Are there any 3 questions? 4 COMMISSIONER COX: Just a little bit 5 more on that 16,175 number. My perception was that the 6 number was closer to 17,000. Can you get me up there 7 from 16,175. 8 MR. CHALONEY: I belive that that number 9 is based on -- I believe our retailer count total right 10 now is approximately 16,000 five or six hundred 11 retailers total. These -- this analysis is based on 12 when G-tech went in and looked at these numbers, they 13 only looked at retailers that had eight weeks of sales 14 in order to do this analysis. 15 COMMISSIONER COX: So we have five 16 hundred retailers or so that have eight weeks of sales? 17 MR. ANGER: Commissioners, for the 18 record once again, my name is Michael Anger and I'm the 19 lottery operations director. I think I can answer that 20 question for you. 21 As of last week's count, we had a little 22 over 16,450 retailers active with the commission, but 23 the fact is, commissioner, that there is a lot of 24 turnover in change of ownerships of small businesses 25 that we had as licensees in our retailer base, and 0066 1 so -- and when you look at -- we took a snapshot in 2 time and said, okay, let's look at our retailers and 3 let's look at a stable number, retailers that have been 4 with us for a period of time, so the snapshot that you 5 had put together for us were retailers that had been 6 active for basically at least two months with us, so 7 the difference you see there is turnover in our 8 licensee base. 9 COMMISSIONER COX: So, this is not 10 locations disappearing and replacing them. This is 11 ownership changing? 12 MR. ANGER: Frequently that's the case. 13 There are -- also included in that, there are also 14 certainly new locations and locations that might go out 15 of business, but most of that is kind of a turnover in 16 sales of businesses; that's the biggest part of that 17 number. 18 COMMISSIONER COX: Thank you, Michael. 19 CHAIRMAN CLOWE: Any other questions? 20 MR. GRIEF: Mr. Chairman, I had two 21 points that I wanted to make. First off, I wanted to 22 tell the staff how much I appreciate this new report. 23 I think they did a great job, especially on the instant 24 side. Working with them and with G-tech, I think we've 25 come up with what I perceive to be a game plan for 0067 1 instant tickets that's going to take us up another 2 notch, specifically looking at what other states are 3 doing and going back to what we talked about on the 4 core games, and you noted that the $2 prize point was 5 our top prize point, you see some of those tickets. 6 I think with further analyzation of 7 what's going on around the country, we're going to 8 continue to see a lot of exciting things on the instant 9 side and I feel really good about that, and we're going 10 to bring you that plan as it continues to develop. 11 There's changes going on all the time with that. 12 Especially exciting is the licensed property, we've 13 really never dove -- we haven't gone into that area or 14 dove into that area in the past as deeply as we are 15 now, and we're doing cost benefit analysis and other 16 things prior to bringing that to you, so I want you to 17 be aware of that. And I want to thank you all again 18 for your work on this presentation today. 19 Secondly, next month we're going to 20 bring you an overview on Mega Millions. It was our 21 one-year anniversary, as you're aware, on December the 22 3rd. I'm going to give you some numbers and my 23 comments at the end of the meeting in my report, but I 24 wanted to let you know that we will be pursuing Mega 25 Millions as part of our presentation next month. 0068 1 CHAIRMAN CLOWE: Very good. Anything 2 further? Thank you, gentlemen. 3 AGENDA ITEM No. 4 4 CHAIRMAN CLOWE: Next we'll go to Item 5 Number 4: Report, possible discussion and/or action on 6 HUB and/or minority business participation, including 7 the agency's mentor/protege program. 8 MS. BERTOLACINI: Good morning, Chairman 9 Clowe and commissioners. For the record, my name is 10 Joyce Bertolacini and I'm the coordinator of the TLC 11 Historically Under-Utilized Business Program. The TLC 12 subcontracting and tort submission deadline did not 13 allow time to complete the November monthly HUB 14 minority contracting activity report for this meeting. 15 However, included in your notebooks today is the 16 October monthly HUB minority contracting activity 17 report, which includes all fiscal year 2005 18 expenditures from September 1st of 2004 through 19 October 31st of 2004. 20 During this time, our total qualifying 21 expenditures were $23.4 million and our estimated HUB 22 minority expenditures were $5 million, which equates to 23 21.45 percent. I also wanted to mention that we're 24 currently working on our minority business 25 participation report, which is an annual report 0069 1 required by the State Lottery Act, and I hope to be 2 able to bring that to you in the January meeting, 3 depending upon when the date falls. We are currently 4 in the review process on that report and, as you know, 5 that report does require your approval. 6 Regarding our mentor/protege program, we 7 have received a mentor application from one of our 8 advertising vendors, DDB Dallas, since the last 9 commission meeting, and I will be supplying DDB Dallas 10 with a potential protege applications, and we'll update 11 you on progress made in establishing any new 12 relationship. 13 And that's all I have for you this 14 morning, but I'd be happy to answer any questions. 15 CHAIRMAN CLOWE: Joyce, be sure and get 16 that report to us timely prior to the January meeting 17 so we have time to read it and study it and understand 18 it. I'm told that our meeting in January must occur, 19 at the latest, January the 7th to approve some other 20 document that must be submitted, I believe, to the 21 legislature by the 10th, and if that's the case, that 22 gives you a smaller time frame in the month of January. 23 Counselor, can you help me with that? 24 Am I remembering the constraints on our January meeting 25 correctly or not? 0070 1 MS. KIPLIN: Well, there is a constraint 2 in terms of, I believe, several reports that need to be 3 issued prior to the meeting of the legislative session. 4 I will defer to Mr. Eno in terms of the precise date on 5 the convening. 6 COMMISSIONER COX: Okay. We don't need 7 to go into that now, but I just wanted to bring that up 8 in the light that, I don't like for the commissioners 9 to be given something a day before or the day of the 10 meeting and asked to vote on it. I think we need more 11 time in order to be fair, so keep that in mind, would 12 you, please? 13 MS. BERTOLACINI: Yes, Chairman. And I 14 would like to mention that I did have a time line 15 worked out probably more looking at the date being more 16 towards the end of the month. I did have plans to get 17 you a draft prior to that time, but in light of what 18 you've just told me, we probably won't be able to bring 19 it to you in its final form, then, until the February 20 meeting. And we don't have an externally-imposed 21 deadline for the minority business participation 22 report. Traditionally, we try to get it out by the end 23 of January, or at least up on the web site, and then 24 have it in its hard copy form by about mid February so 25 that any members of the legislature that are interested 0071 1 can request it. So, I will revise my time line and I 2 will make sure that you all have draft copies prior to 3 the February meeting. 4 CHAIRMAN CLOWE: Very good. And we 5 continue to be appreciative of the efforts that are 6 made by you and others in this group to minority and 7 HUB participation and the mentor/protege program and we 8 are very pleased with the results as they continue to 9 be very positive. 10 MS. BERTOLACINI: Thank you, Chairman. 11 AGENDA ITEM NO. 5 12 CHAIRMAN CLOWE: Thank you. 13 Next, Item 5: Report, possible 14 discussion and/or action on the agency's contracts. 15 MR. FERNANDEZ: Mr. Chairman, 16 commissioners, my name is Mike Fernandez. I'm the 17 director of the administration. Tab five has a status 18 report addressing those contracts with an estimated 19 value of $25,000 or more. If you have any questions, 20 I'd be happy to try to answer them. 21 CHAIRMAN CLOWE: Are there any 22 questions? 23 Thank you, sir. 24 AGENDA ITEM NO. 6 25 Next, Item 6: Report, possible 0072 1 discussion and/or action on the agency's financial 2 status. 3 Mr. Deviney? 4 MR. DEVINEY: Commissioners, again, I'm 5 the financial administration director. If you would 6 refer to tab six in your notebook, there's only a 7 couple of things that I wanted to point out to you. 8 First, on the first page, which is a summary of 9 transfers and allocations, you'll note that total 10 transfers to the state from the Texas Lottery 11 Commission have now exceeded $12 billion. 12 Also, looking at unclaimed prizes this 13 fiscal year, we've broken the $10 million mark in terms 14 of like prizes transferred to state, including $10 15 million that's been transferred to the category of Fugi 16 Hospital account and then the remainder of 17 approximately $800,000 has been transferred to the 18 Health & Human Services Commission to fund graduate 19 medical programs. 20 And then behind the teal divider page -- 21 COMMISSIONER COX: I see a transfer here 22 to the general revenue fund, $19,465,000? 23 MR. DEVINEY: During the course -- yes, 24 sir. The first or second page? 25 COMMISSIONER COX: The first page. 0073 1 MR. DEVINEY: Oh. Okay. Right. There 2 is a very complicated formula in terms of how unclaimed 3 prize money is allocated biannually, and this was -- 4 the way the legislature -- the 78th Legislature passed 5 House Bill 2292, which dealt with a variety of things 6 in reorganization of health & Human Services functions 7 in the state government. There was also provisions in 8 their on allocations of lottery money, unclaimed 9 lottery prize money. The first $10 million each year 10 of unclaimed lottery prize money goes to the wound 11 category teaching hospital account. After that, we 12 transfer money to the general revenue fund, and there 13 was a formula that brought us up to this $19.4 million 14 cap, and then that's tied to the biannual revenue 15 estimate, and then after we reach that cap, then we 16 start transferring money to the Health & Human Services 17 Commission graduate medical education programs. 18 COMMISSIONER COX: So it is no longer 19 true that none of our revenue goes into the general 20 fund? 21 MR. DEVINEY: It is not true if you're 22 looking at unclaimed prize money, that is correct. 23 COMMISSIONER COX: All our revenue, 24 then, does not go into the general fund, but some of 25 the money we turn over does? 0074 1 MR. DEVINEY: Correct. 2 COMMISSIONER COX: Thank you. 3 MR. DEVINEY: And behind the divider 4 page, you'll find our budget report for the period 5 ending November 30th, 2005. During this period, our 6 expenditures have been within our operating budget and 7 also within our legislative appropriations, and there's 8 nothing significant to report on the budget. 9 Any questions? 10 CHAIRMAN CLOWE: Lee, I have two annual 11 financial reports. One is just listed as an annual 12 financial report; the other is a comprehensive annual 13 financial report. They seem to be for the same period. 14 Would you help me understand that? 15 MR. DEVINEY: Sure, I'd be glad to. 16 Each Texas state agency is required to 17 turn in an annual financial report to the comptroller 18 public accounts -- that's that report -- by 19 November 20th of each year. The Texas Lottery 20 Commission is a little unique in the fact that we also 21 have to have audited financial statements submitted by 22 December 20th of each fiscal year. The colored 23 document, the CAFR, includes the audited financial 24 statements, so it's a more comprehensive report than 25 the annual financial report turned in on the 20th. And 0075 1 the next agenda item will cover the audit report and 2 more on the CAFR. 3 CHAIRMAN CLOWE: This? 4 MR. DEVINEY: Yes, sir. And what you'll 5 find in there is the same -- the same financial 6 information that's on the November 20th submission is 7 also in the CAFR. 8 CHAIRMAN CLOWE: And what are you -- 9 what word are you using? 10 MR. DEVINEY: CAFR, Comprehensive annual 11 financial report. 12 AGENDA ITEM NO. 7 13 CHAIRMAN CLOWE: Well, commissioners, if 14 you're agreeable, let's cover that, which is Item 7: 15 Report, possible discussion and/or action on the 16 agency's annual financial audit and/or comprehensive 17 annual financial report. 18 I'm eager to hear more about this. 19 MR. DEVINEY: Catherine is going to come 20 up and kick that off. 21 CHAIRMAN CLOWE: Sure. 22 Catherine, I think I have the same 23 question: Why two and what's behind this? 24 MS. MELVIN: Well, actually, let me 25 invite Lee back up to the table since your question is 0076 1 still regarding the two presentations. 2 MR. DEVINEY: I'm going to make sure 3 everybody has a copy. 4 MS. MELVIN: My purpose here this 5 morning is to deliver the audited annual financial 6 statement, and with me is Mr. Scott Kirshnack from the 7 firm Maxwell, Loch & Ridder who will deliver that 8 report. 9 CHAIRMAN CLOWE: Good morning. 10 MS. MELVIN: But maybe before we go 11 there, maybe you would like to have some additional 12 discussion about the distinction between the annual 13 financial report, the audited annual financial 14 statement, and the CAFR. 15 MR. DEVINEY: Again, the annual 16 financial report is a required report and the audited 17 financial statements are required reports under state 18 law. The CAFR, the comprehensive annual financial 19 report, is an expanded version of an annual financial 20 report that's recommended by the Government Finance 21 Officer's Association, and a lot of state agencies have 22 adopted the practices of developing a CAFR. This is 23 our third year to do a comprehensive annual financial 24 report. It will be submitted to the Government Finance 25 Officer's Association for their review, and we hope to 0077 1 receive annually a certificate of excellence award for 2 the production of the CAFR. 3 If you'll look in the -- it includes a 4 letter of transmittal to the citizens of the state of 5 the legislative leadership describing in more detail 6 the functions and history and activities of the agency. 7 And also in the back of the CAFR, you will find some 8 supplemental charts and graphs and other information 9 that would not normally be included in the just the 10 barebones annual financial report. 11 CHAIRMAN CLOWE: I'm to going to defer 12 to Commissioner Cox on this because he has the 13 expertise that I don't have, but, you know, when public 14 companies report, some of them just put out a 10k, and 15 this is sort of the 10k to me; other times, they put 16 out a PR document. And I read this and I thought, this 17 is a lot, and there's colored pictures in here and 18 obviously there's a lot of effort that's gone into this 19 and some expense, and I'm just wonder, are we guilding 20 the willy and are we wisely spending the taxpayer's 21 money when we generate a document like this. And, as I 22 say, I defer to Commissioner Cox because I don't know 23 the answer to that question, but I have that question. 24 COMMISSIONER COX: Well, the only answer 25 I could give would be a general one, and this is, many 0078 1 companies use their annual report as a way to 2 communicate with their shareholders far beyond the area 3 of public relations, communicating information that is 4 not required, but is, nonetheless, helpful and valuable 5 to the stockholders, the investing public, et cetera. 6 Having said that, I guess I'll listen to the answer to 7 your question. 8 MR. GREER: Well, I'd like to add, from 9 my perspective, you certainly get a lot of scrutiny and 10 stuff when you're talking expensive color copies and 11 things like that, and I wanted to assure you that I 12 reviewed this with the staff as we went through the 13 process. And again, back to Commissioner Cox' comment, 14 this is painting a picture of the lottery, and the 15 assurance that I wanted to give you is that we're 16 trying to create an environment through this document 17 that gives a clear picture and gives people a really 18 good snapshot of what goes on on a daily basis. 19 MR. DEVINEY: One other thing I'd like 20 to add to that is, the way the -- the Lottery 21 Commission is a component of the Texas state government 22 and the State of Texas itself issues a comprehensive 23 annual financial report for all the state government. 24 The comptroller public accounts produces that document. 25 Our annual financial report that's submitted on 0079 1 November 20th, all we're doing, in essence, is we're 2 providing our information that the comptroller then 3 blends into the state's capital. 4 By producing our own CAFR, as other 5 governmental entities do, there's information included 6 in the CAFR that is of interest to decision makers and 7 to the public that they would not get in the barebones 8 annual financial report. In fact, on some year -- many 9 years ago, some of this information was prescribed in 10 an annual financial report and then they changed the 11 rules and had us develop a separate report called the 12 annual report of nonfinancial information, so we 13 believe that -- if I was going to -- someone was very 14 interested in the lottery and its activities, I would 15 hand them the CAFR because it's more likely to provide 16 them the information that they need. 17 CHAIRMAN CLOWE: What are your thoughts, 18 Commissioner Olivera? 19 COMMISSIONER OLIVERA: Very 20 simplistically, would the CAFR be -- why produce two? 21 Why not just give the CAFR to the comptroller's office? 22 MR. DEVINEY: I glad you asked that 23 question. In fact, it was our goal to do just that and 24 not produce two reports; however, we were waiting -- 25 There was one thing that -- one item that we needed to 0080 1 put into the comprehensive financial report that did 2 not -- we did not get timely. It came from a third 3 party, and while we were waiting to receive that, we 4 didn't get it on time for November 20th, so we just 5 created just a bare minimum, a bare number, of annual 6 financial reports to provide to the comptroller and a 7 few other people until we were able to complete the 8 CAFR. 9 COMMISSIONER COX: So this one has a 10 different cover. It's a subset of this? 11 MR. DEVINEY: Yes, everything in here is 12 in here, that's correct. 13 COMMISSIONER OLIVERA: And the 14 comptroller has no objection to getting a more 15 expansive report? 16 MR. DEVINEY: They have no objection. 17 In fact, what will be in there that is required by the 18 comptroller is the auditor's opinion. 19 CHAIRMAN CLOWE: Thank you. 20 MR. GREER: Commissioners, I would note, 21 before we get off of this, specifically on page 11 of 22 this document, that we as a commission did receive a 23 certificate of achievement for excellence in financial 24 reporting. This document is very valuable in the 25 financial perspective on what we do, and I think that 0081 1 Catherine might want to talk about that as well. 2 MS. MELVIN: This award is the second 3 year in a row for the Texas Lottery Commission to 4 receive the award. I'm speaking about it, but I have 5 no part in it. It's really the financial 6 administration that submits their CAFR for review by 7 the GFOA to determine if they're eligible for that 8 award, and so this report for 2004 will be submitted 9 for that very same purpose and we hope to see this 10 award in next year's report. 11 COMMISSIONER COX: One question, Lee: I 12 think I observed in maybe one of the magazines that one 13 of the other state lottery's CAFR had won the award for 14 the best lottery report? 15 MR. DEVINEY: I'm not familiar with 16 that, but it sounds like something we need to go after. 17 COMMISSIONER COX: And if we've decided 18 this is worth doing, let's do it better than anybody 19 else does. 20 MR. DEVINEY: Yes, sir. 21 MS. MELVIN: Okay. Well, if you have no 22 further questions on the distinction in the reports, 23 I'll go ahead and turn it over to Mr. Scott Kirshnack. 24 As I stated, he's with the firm Maxwell, Loch & Ridder. 25 This firm was hired to be our independent audit firm to 0082 1 conduct the statutorily required annual financial 2 audit. 3 MR. KIRSHNACK: Thank you, Catherine. 4 Again, my name is Scott Kirshnack with 5 Maxwell, Loch & Ridder. Earl Maxwell was here until 6 9:30. He's the lead partner with our firm, but he had 7 a prior commitment he couldn't get out of, so he was 8 hoping this agenda item would happen prior to 9:30, but 9 he had to leave. 10 With that, one thing I want to point out 11 is, what Reagan pointed out on page 11 is the actual 12 piece of information Lee referred to that the 13 Commission was waiting on prior to completing this 14 CAFR. In addition to the award, there is certain 15 additional comments that come with that award and that 16 we need to address prior to completing the CAFR, so 17 that's the one piece of information that was not 18 available prior to the annual financial award filing 19 deadline of November the 20th. 20 With that, on page 12 is our independent 21 auditor's report on the Commission's financial 22 statements as of the year ending August 31st, 2004. 23 And based on our audit, we've rendered an unqualified 24 opinion that these financial statements are materially 25 correct, in lay terms and in unqualified opinion, it's 0083 1 is a clean opinion. That's what this agency is 2 striving for. One difference this year, the 3 presentation in the CAFR is the same presentation as 4 the prior year; however, in the prior year, there was 5 reference to comparative financial statements, in 6 essence, August 31st, 2002 and 2003 were tied on by the 7 predecessor auditor, and when I actually got to writing 8 the audit opinion, in looking at what was presented in 9 a comparative total column, that column did not 10 represent the minimum required information to be 11 entered for the gaps of generally accepted accounting 12 principles, so if there is that distinction now this 13 year throughout this document that the prior year 14 information is referred to as summarized comparative 15 totals. If you want to see an apples-to-apples 16 comparison, you'll need to pull the prior year 17 comprehensive annual financial report to see the same 18 information for '03 as '04. If it's a desire of the 19 Commission to actually have two years of the same 20 information, that's going to be a decision, I guess, 21 you-all have to make, but there would be a lot of 22 additional schedules, columns and I don't know if 23 that's really the goal of what you-all want to see as 24 far as some prior year information, but if that is the 25 desire, then this report would have to be expanded 0084 1 upon. 2 COMMISSIONER COX: Well, that would be 3 an expansion on your end for which we're responsible? 4 MR. KIRSHNACK: Right. Additional 5 columns and so forth would need to be added here to 6 meet the minimum requirements. 7 As a result of our audit, just a couple 8 of things came out, again, this is our first year, and 9 one area Lee noted was -- that could potentially be 10 looked into further and expanded upon was the revenue 11 recognition of the instant ticket sales. 12 COMMISSIONER COX: Is this in one of 13 these reports? 14 MR. KIRSHNACK: That's actually not. 15 It's on page 35 -- or, 46, actually, where we have 16 recognition of revenue. It's about in the middle of 17 the page there. It describes how the Commission 18 recognizes revenue for instant ticket sales. And just 19 in looking at that, we thought maybe the organization 20 could work possibly with G-tech to get a better, more 21 accurate revenue recognition for instant ticket sales. 22 We did not believe that, in doing that, it would have 23 materially affected the financial statements, but maybe 24 it's something to consider if the Commission thinks 25 it's cost beneficial to get more accurate revenue 0085 1 recognition for the instant tickets. I think this 2 procedure has been going on for a number of years. Lee 3 may expand on that, but just a side comment there, that 4 maybe the Commission could potentially get a more 5 accurate revenue recognition for instant tickets. 6 One other thing I wanted to bring up 7 was, in the course of our audit, we proposed one audit 8 adjustment that was actually recorded by the Texas 9 Lottery Commission. That audit adjustment had no 10 impact on net income of the Commission. It dealt with 11 investment, balance, and actual payroll balance, and as 12 a result of confirming those balances with Texas 13 Safekeeping and Trust Company, confirmation came back 14 with a different answer than previous information that 15 was given to the Commission. And just a point on that, 16 maybe before that information is taken for granted that 17 it's accurate, maybe the Commission could -- or, the 18 business people could challenge that information a 19 little bit more before it's actually just recorded at 20 face value, if you will. 21 COMMISSIONER COX: Lee, is this 22 something we would have found in the course of things? 23 MR. DEVINEY: It was significant enough 24 to where we should have. As it turned out, the 25 auditors brought it to our attention when they sent the 0086 1 confirmation letter, but I would hope we would have 2 found it sooner or later before we published it. 3 COMMISSIONER COX: Would you agree, 4 Scott? 5 MR. KIRSHNACK: I think, in time, it 6 would have been found. 7 With that, I mean, there's a lot of 8 information here. I don't want to go over all of this 9 information; I just wanted to bring out a few key 10 highlights of the financial audit. And I'll open up 11 the door for any questions from any of the 12 commissioners. 13 CHAIRMAN CLOWE: Commissioner Olivera, I 14 would suggest that Commissioner Cox pursue the issue 15 that has been raised here about revenue recognition 16 with our internal auditor and Lee Deviney and Maxwell, 17 Loch & Ridder. Rather than get into that at this point 18 in time and discuss the pros and cons, either you 19 always want more accurate numbers, there's no question 20 about that, but how much more accuracy can we achieve 21 if, where we are right now in evaluating that against 22 the cost of that, I think requires some more detailed 23 attention? If you're comfortable with that, I would 24 certainly ask Commissioner Cox to pursue that in 25 another venue, and I think his expertise can be brought 0087 1 to bear on that. Would that be agreeable with you? 2 COMMISSIONER OLIVERA: Very much so. 3 CHAIRMAN CLOWE: Would you do that, 4 Commissioner Cox? 5 COMMISSIONER COX: You bet. 6 CHAIRMAN CLOWE: Any other questions? 7 COMMISSIONER COX: Are we going to talk 8 about the agreed upon procedures for Mega Millions? 9 MS. MELVIN: Yes, sir. I'd asked Scott 10 to -- I wanted Scott to also just deliver the final 11 report, as you're aware, based on procedures, but maybe 12 we could just summarize the work that was done there. 13 MR. KIRSHNACK: Actually, that's a good 14 point, Commissioner Cox. I didn't know if that was on 15 this agenda item or not. That's a good question. Is 16 it, Mr. Chairman? 17 CHAIRMAN CLOWE: I don't know. Is it, 18 counselor? 19 MS. KIPLIN: Does it relate to the 20 annual financial audit, the comprehensive annual 21 financial report? It could very well relate to game 22 performance. I'm trying to -- or, understand your -- 23 is it under the internal auditor's activities? 24 MS. MELVIN: Perhaps it should go under 25 the internal audit activities. It's done in 0088 1 conjunction with the annual financial audit, but it is 2 not the same thing. 3 MS. KIPLIN: Okay. 4 CHAIRMAN CLOWE: All right. It is 5 within the agenda. 6 MR. KIRSHNACK: Well, what we did in 7 addition to an audit of the financial statements of the 8 Texas Lottery Commission, this year being a new member 9 with Mega Million states, there's certain agreed upon 10 procedures that have to be performed by all 11 participating states, and those procedures are spelled 12 out, which we have done here. 13 There are a couple of minor findings in 14 here that may not be of concern to the Lottery 15 Commission, and those findings are actually addressed 16 within the body of this report. I believe the first of 17 which was on the second page, near the bottom, it's 18 item "F," binding number one, and then the commission's 19 response is number two, as you read that, there's a 20 very clear excellent reason for that finding. And I 21 believe, secondly, is on the next page, it's item "H," 22 will begin the Commission's response there, with a very 23 clear reason why that point wasn't met. 24 MS. MELVIN: And I'd like to point out 25 that those findings, as Mr. Kirshnack is walking you 0089 1 through them, relate to the short period of time of us 2 not joining the game until December of last year, and 3 we don't have a full year, a full cycle. And, 4 actually, I believe in the time period audited, a 5 jackpot winner was not available from Texas, so there 6 are some procedures to confirm jackpot winners in 7 states, so those would not apply in our case. 8 CHAIRMAN CLOWE: So that was for the 9 period December through August 31? 10 MS. MELVIN: Actually, the Mega Million 11 states specify kind of an unusual time period. It's a 12 full year, but I believe it's April -- no, I'm sorry -- 13 April through May -- no, April through March, and so 14 what we did this time was go ahead and pick up 15 December, from our start date, through March, and so 16 the next reports that will come before you will be a 17 full year. 18 MR. DEVINEY: I'd add one thing, we had 19 our exit interview with the auditors on the agreed upon 20 procedures the other day, and one thing that we're 21 going to be getting from them that I think would be 22 very helpful is, outside their review of our activities 23 here at the Texas Lottery Commission, they've come up 24 with -- they've developed some recommendations that 25 might be applied to the whole process of agreed upon 0090 1 procedures among them, the party lotteries, some really 2 good ideas, I think, that we'll probably have an 3 opportunity to share with the other party lotteries and 4 hopefully they will be interested and adopt it. 5 CHAIRMAN CLOWE: Anything further? 6 MS. MELVIN: I have nothing further, 7 commissioners, unless you have questions. 8 CHAIRMAN CLOWE: Any questions? 9 COMMISSIONER COX: Well, just one 10 question that I want to put on the record. Scott, this 11 letter says that there have been no disagreements 12 between the auditors and management. Is that -- does 13 that tell the whole story? 14 MR. KIRSHNACK: That's correct. We 15 actually worked with Lee and Ben Navarro, who actually 16 prepared a comprehensive annual financial report that 17 we actually audited with all members of the Commission, 18 and there were no disagreements or difficulties during 19 the course of the audit. 20 COMMISSIONER COX: Lee, do you share 21 that view? 22 MR. DEVINEY: Absolutely. We had 23 wonderful service from the auditors. 24 COMMISSIONER COX: And, Catherine, do 25 you share that view as well? 0091 1 MS. MELVIN: Yes, I do. 2 COMMISSIONER COX: Thank you. 3 CHAIRMAN CLOWE: Any motions required on 4 that? 5 MS. KIPLIN: No, sir. Under the State 6 Lottery Act, it is actually the certified public 7 accountant that presents the audit report to the 8 executive director of the Commission that the governor 9 or comptroller of the legislature body at times 10 prescribe. The report must contain recommendations to 11 enhance the Lottery and improve the efficiency of the 12 lottery operations. And I'm thinking that you'll 13 address that. I have had a chance to review it, but 14 other than that, we'll set aside the requirements of 15 the State Lottery Act. 16 CHAIRMAN CLOWE: All right. And I want 17 to point out to you three young people that there was a 18 time when an unqualified opinion took one page and two 19 paragraphs. I see now it takes two and a half pages. 20 COMMISSIONER COX: There was one firm 21 out there that could do it in one paragraph. 22 CHAIRMAN CLOWE: That's because they 23 were go. Thank you all very much. 24 We're going to take a ten-minute recess 25 at this point in time. We'll come back at 10:20. 0092 1 (A short break was taken.) 2 AGENDA ITEM MO. 8 3 CHAIRMAN CLOWE: Okay. We'll come back 4 to order and take up Item Number 8 on the agenda: 5 Report, possible discussion and/or action on the 6 demographic report on lottery players. 7 MR. FERNANDEZ: Mr. Chairman, 8 commissioners, my name is Mike Fernandez, director of 9 administrations. Just an update to saw that we spoke 10 with Texas State University, as you know, they're 11 conducting this research for us, and they're on 12 schedule so we expect a report the 20th of December. 13 CHAIRMAN CLOWE: Any questions? Thank 14 you. 15 AGENDA ITEM NO. 9 16 CHAIRMAN CLOWE: Next, Item Number 9: 17 Report, possible discussion and/or action on the 18 agency's lottery security study. 19 MS. MELVIN: Thank you, commissioners. 20 I'd like to provide a brief update on the buying of 21 security audits. As you are aware, under the State 22 Lottery Act, the agency is required to undergo a 23 comprehensive study of all aspects of lottery security 24 at least once every two years to be performed by an 25 independent firm. The firm Jefferson Wells 0093 1 International has been engaged to conduct the current 2 study for the agency. They are currently on site 3 conducting their field work. The statute requires the 4 completed report to be submitted to the governor and 5 the legislature before the convening of each regular 6 session, and Jefferson Wells is currently on track to 7 complete their review in time for the agency to meet 8 this requirement. 9 CHAIRMAN CLOWE: Are there any 10 questions? 11 COMMISSIONER COX: Now, I do have a 12 comment. I attended the opening meeting with Jefferson 13 Wells and I was quite impressed with their approach to 14 things and with the work that Catherine and our folks 15 were doing as well. Catherine had a real difficulty 16 finding this office to do that work, and I think she 17 did us a good service by getting Jefferson Wells. 18 MS. MELVIN: I'm looking forward to 19 their report. Thank you. 20 CHAIRMAN CLOWE: Very good. 21 Reagan, did you have a comment? 22 MR. GREER: Yes, sir. In reference to 23 Items 8 and 9, both of these are statutory requirements 24 that have to go before the legislate, which convenes on 25 January the 11th, and based on the comment you just 0094 1 made in reference to our time line and the difficulty 2 we have in locking this all down to be within that 3 statutory requirement, I wanted to just, for your 4 consideration, throw out the idea that we need to get 5 that commissioners back together prior to that taking 6 place, hopefully that first week, the third through the 7 seventh, because I certainly am not comfortable moving 8 forward with this meeting to a legislative session 9 without having a chance to bring it to you and let us 10 discuss it as a group, and then once y'all are 11 comfortable it, then moving it forward and submitting 12 it as a part of our statutory requirement. 13 CHAIRMAN CLOWE: Well, in order to give 14 you the most time, I'd suggest the commissioners look 15 at their calendars for a Friday, January 7th meeting. 16 MR. GREER: That would be great. 17 CHAIRMAN CLOWE: And I'm seeing 18 agreement, so we'll plan on that being our meeting date 19 for January unless something else turns up. 20 Counselor, you'll take that under 21 consideration? 22 MS. KIPLIN: Yes, sir. And I'll need 23 the file no later than December 30th. 24 CHAIRMAN CLOWE: Anything further, 25 Reagan? 0095 1 MR. GREER: No, sir. 2 CHAIRMAN CLOWE: Anything further, 3 commissioners? 4 Thank you, Catherine. 5 AGENDA ITEM NO. 10 6 CHAIRMAN CLOWE: Next, Item Number 10: 7 Report, possible discussion and/or action on lottery 8 advertising and promotions. 9 MR. TIRLONI: Good morning again, 10 commissioners. For the record, my name is Robert 11 Tirloni. I'm the products manager for the Texas 12 Lottery. I have two quick updates for you. DDB Dallas 13 is currently on-air with their Scratch Dance campaign 14 which is running through December 24th and that 15 campaign is focussing on our holiday scratch off games. 16 The King Group is also on-air through December 22nd 17 with their Right Now campaign and that campaign is also 18 focussing on the Commission's holiday scratch offs. 19 After these flights, the agencies will be off-air and 20 will begin their next flights in mid to late January. 21 Commissioner Cox, last month you asked 22 about some of the ad campaigns we've been running, so 23 we have two spots to show you and the other 24 commissioners today. The first one is going to be our 25 Jackpot spot and the then the second spot that you will 0096 1 see will be the Scratch Dance spot, and that's the 2 holiday spot. 3 (Video playing.) 4 MR. GRIEF: I just can't get enough of 5 that. 6 MR. TIRLONI: Both of those campaigns 7 were produced by DDB and both ads were done in a way 8 that, on the Jackpot spot, at the end, it gives us the 9 ability to tag those spots with current jackpot amounts 10 for any of the games. And on the scratch off game, the 11 Scratch Dance campaign, you saw the holiday suite at 12 the end, the ad agencies call that a donut spot, and 13 that gives them the ability to go in whenever we have 14 an instant game that we want to focus on, whether it be 15 holiday games or a licensed property game, they have 16 the ability to go in and actually drop in that ticket 17 artwork, so instead of it just being a generic scratch 18 ad, it can be specific and actually have the product 19 that we're trying to focus on for that time period. 20 And I do not have any updates on any 21 promotions or promotional events at this time, but I'd 22 be happy to answer any questions that you may have. 23 CHAIRMAN CLOWE: Any questions? 24 COMMISSIONER COX: Robert, those ads 25 are, to me, head and shoulders above what they were 0097 1 doing six months ago, but I can't buy lottery tickets. 2 What do people who buy lottery tickets think about 3 these? Are they buying more lottery tickets as a 4 result of this? 5 MR. TIRLONI: I don't know if they're 6 buying more lottery tickets as a result of these. I 7 will tell you, though, that in the seven and a half 8 years that I've been involved in marketing our 9 products, the Jackpot spot has been so well received 10 that it's actually hard to believe. We have been 11 inundated with phone calls and e-mail requests about 12 that spot: Where it was developed, who sang the 13 jingle, what music company produced the music. The 14 positive response that we've had has been pretty 15 overwhelming. And Scratch Dance is a much newer 16 campaign and has not been out as long, but we're 17 starting to hear the same kinds of comments about 18 Scratch Dance, so it seems like that type of 19 advertising is at least catchy and people are 20 remembering it and associating it with the lottery. 21 COMMISSIONER COX: And we are still 22 working the project to try to get a handle on the cost 23 benefit relationship between advertising dollars and 24 revenue? 25 MR. TIRLONI: Yes. The matrix study is 0098 1 being reviewed the professors at UT, and I believe 2 we're going to have the results in January, the latter 3 part of January. 4 CHAIRMAN CLOWE: I'll be an old man by 5 the time -- 6 MR. GREER: Well, and I wanted to 7 mention, specifically when you look at the tag on those 8 Scratch Dance ads, we're going to really look at the 9 time frames that they ran, and like there was one for 10 $100,000 pay out, and specifically see if we can 11 identify the direct correlation between the ad campaign 12 and the ticket, and this is really one of the first 13 times we've been able to do that on this light, 14 commercials, so I'm comfortable we're moving in the 15 right direction on that to address some of the issues 16 you've shared with us for a long time. 17 CHAIRMAN CLOWE: Anything further? 18 Thank you, Robert. 19 MR. TIRLONI: Thank you, sir. 20 AGENDA ITEM NO. 11 21 CHAIRMAN CLOWE: Next, Item 11: Report, 22 possible discussion and/or action on the 78th and/or 23 79th Legislature. 24 Ms. Trevino, good morning. 25 MS. TREVINO: Good morning, 0099 1 commissioners. For the record, I'm Nelda Trevino, 2 director of governmental affairs. A very brief report 3 today, commissioners. It is our understanding that the 4 house committee on licensing and administrative 5 procedures has approved its interim committee report. 6 As you may recall, one of the interim charges was 7 specifically related to charitable bingo and the 8 implementation of House Bill 2519. The report should 9 be available by next Monday when the joint meeting of 10 the Commission and the Bingo Advisory Committee will be 11 held. 12 As I reported at our last Commission 13 meeting, prefiling of legislation for the 79th 14 Legislature began on November the 8th. In your 15 notebook is a copy of our bill tracking report that 16 includes legislation filed thus far that may impact the 17 agency. To date, there have been 323 bills that have 18 been filed and none have been directly related to the 19 lottery or to charitable bingo. 20 As a reminder, we are scheduled to have 21 our legislative briefing this Wednesday, December the 22 15th, at the state capital, in room E2.010. 23 This concludes my report and I'll be 24 happy to answer any questions. 25 CHAIRMAN CLOWE: Questions? 0100 1 COMMISSIONER COX: The report that you 2 referred to initially, tell me about that. I don't 3 remember what that is or does, how it affect us. 4 MS. TREVINO: Commissioner, during the 5 interim, the speaker and the lieutenant governor assign 6 what's referred to as interim charges to each of the 7 standing committees, and so the house licensing and the 8 administrative procedures committee that has 9 oversighted this agency had one specific interim charge 10 that was directly related to charitable bingo and also 11 specifically related to the implementation of House 12 Bill 2519. 13 It's our understanding that the report 14 has been approved by the committees. It's received all 15 the required signatures. It has not been made 16 available to the public, but it's our understanding 17 from the committee office that that should be available 18 in time for next week's meeting. 19 COMMISSIONER COX: Okay. So it will 20 address how affective this agency implemented that 21 legislation? Is that -- did I understand that 22 correctly? 23 MS. TREVINO: Well, that was -- I 24 believe, the report will include some references to 25 some of the provisions that were contained in House 0101 1 Bill 2519, and based on testimony and information that 2 was provided by this agency and testimony provided by 3 Billy when the committee was considering that specific 4 interim charge, I believe the report will address some 5 of the provisions and maybe some recommendations that 6 the committee may have to improve on some of those 7 provision that were contained in that piece of 8 legislation. 9 COMMISSIONER COX: Thank you. 10 CHAIRMAN CLOWE: Anything further? 11 Thank you. 12 AGENDA ITEM NO. 12 13 CHAIRMAN CLOWE: Next, Item 12: 14 Consideration of and possible discussion and/or action 15 on external and internal audits and/or reviews relating 16 to the Texas Lottery Commission and/or the internal 17 audit department's activities. 18 MS. MELVIN: Thank you, again, 19 commissioners. I have just one item on which I'd like 20 to update you. It is regarding the internal audit of 21 Lotto Texas jackpot prizes. Pursuant to a request from 22 the house committee on licensing and administrative 23 procedures, I prepared an interim report regarding my 24 audit of Lotto Texas jackpot prize winner awards. I've 25 provided a copy of the interim report to the chairman 0102 1 of that committee, Representative Kino Flores. I did 2 want to make very clear today that the interim report 3 represents my preliminary comments regarding the audit 4 work conducted thus far. The audit is not yet 5 completed, but it is still on track for a December 6 completion date. My final analysis and conclusions 7 will be presented in a formal report upon its 8 completion. If you have any questions, I'd be happy to 9 answer those. 10 CHAIRMAN CLOWE: Any questions? 11 Catherine, did you supply the interim 12 report to each of the commissioners? 13 MS. MELVIN: Yes, I did. 14 CHAIRMAN CLOWE: And would you 15 anticipate that your final report will be concluded 16 timely in December so that if we have a January the 7th 17 meeting, we can take that presentation at that time? 18 MS. MELVIN: Absolutely. 19 CHAIRMAN CLOWE: Very good. Anything 20 further? Thank you. 21 AGENDA ITEM NO. 13 22 CHAIRMAN CLOWE: Next, Item 13: 23 Consideration of and possible discussion and/or action, 24 including proposal, on new rule relating to petitions 25 for rule making. 0103 1 Good morning, Ms. Joseph. 2 MS. JOSEPH: Good morning. For the 3 record, my name is Sandy Joseph. I'm assistant general 4 counsel for the Lottery Commission. Before you is a 5 draft new rule relating to a petition for adoption of a 6 rule by the Commission. This rule would apply to the 7 Commission as a whole. The purpose of the new rule is 8 to prescribe the form of a petition for rule making and 9 a procedure for its submission, consideration, and 10 disposition. This rule is required by Section 11 2001.021{b} of the Administrative Procedures Act. I 12 would recommend that the Commission initiate the rule 13 making procedures by submitting the proposed rule to 14 the Texas Register for public comment for 30 days. 15 Are there any questions? 16 CHAIRMAN CLOWE: Any questions? 17 COMMISSIONER COX: How, if at all, does 18 this change what we've been doing, Sandy? 19 MR. JOSEPH: It doesn't necessarily 20 change what we've been doing at all; it just sets out 21 the procedure in writing. 22 COMMISSIONER COX: Okay. So this is not 23 replacing a procedure; this is formalizing what we were 24 doing? 25 MS. JOSEPH: That's correct. 0104 1 And I have for you, upon your decision, 2 a T-bar demo for you to indicate your approval or 3 denial of this recommendation. 4 MS. KIPLIN: Commissioners, that's a new 5 change. In the past, we've just asked that you 6 consider the staff's recommendation and vote to approve 7 for publication, but Ms. Joseph brought that to my 8 attention, and it's a process that is used in other 9 agencies, and I thought it was a good idea to 10 memorialize a file and not have to refer to a 11 transcript. It's really y'all's choice. I'm always 12 looking for ways to improve. 13 CHAIRMAN CLOWE: I've seen this report. 14 MS. KIPLIN: Yes, I have, too. 15 CHAIRMAN CLOWE: Any questions? Is 16 there a motion? 17 COMMISSIONER OLIVERA: And the motion is 18 to adopt this recommendation? 19 CHAIRMAN CLOWE: Yes. 20 COMMISSIONER OLIVERA: I second. 21 CHAIRMAN CLOWE: All in favor, please 22 say aye. Opposed? No. The vote is three/zero. 23 Commissioners, as soon as we sign this 24 T-bar memo, I'm going to move that we go into executive 25 session unless you have any other business you want to 0105 1 bring up at this time. 2 At this time I move the Texas Lottery 3 Commission go into executive session: 4 To deliberate the duties and evaluation 5 of the executive director and/or deputy executive 6 director pursuant to Section 551.074 of the Texas 7 Government Code; 8 To deliberate the duties and evaluation 9 of the internal audit director pursuant to Section 10 551.074 of the Texas Government Code; 11 To deliberate the duties and evaluation 12 of the charitable bingo operations director pursuant to 13 Section 551.074 of the Texas Government Code; 14 To deliberate the duties of the general 15 counsel pursuant to Section 551.074 of the Texas 16 Government Code; 17 To deliberate the duties of the security 18 director pursuant to Section 551.074 of the Texas 19 Government Code; 20 To receive legal advice regarding 21 pending or contemplated litigation and/or to receive 22 legal advice pursuant to Section 551.071 (1) {A} or {B} 23 of the Texas Government Code and/or to receive legal 24 advise purchase to Section 551.071 {2} of the Texas 25 Government Code, including but not limited to: 0106 1 Patsy Henry versus Texas Lottery 2 Commission; Sandy Surber, et al. versus GTECH 3 Corporation; Linda Cloud versus Mike McKinney, et al.; 4 James T. Jonegebloed versus Texas Lottery Commission; 5 Steven W. Hieronymus, et al. versus Texas Lottery 6 Commission and Gametech International, Inc.; Felipe 7 Chavez versus Texas Lottery Commission and Sergeant 8 Marvin J. Collins; Don McCaffety versus Texas Lottery, 9 Employment, personnel law, procurement and contract 10 law, evidentiary and procedural law, and general 11 government law. 12 Is there a second? 13 COMMISSIONER COX: Second. 14 COMMISSIONER OLIVERA: Second. 15 CHAIRMAN CLOWE: All in favor, please 16 say aye. Opposed? No. The vote is three/zero. 17 AGENDA ITEM NO. 15 18 The time is 10:39. Today is December 19 the 13th of 2004. We are going into executive session 20 at this time. Thank you. 21 (Executive Session.) 22 AGENDA ITEM NO. 16) 23 THE CHAIRMAN CLOWE: This Commission is 24 out of executive session. The time is 12:25 p.m. Is 25 there any action to be taken as a result of the 0107 1 executive session? I believe not. 2 AGENDA ITEM NO. 27 3 CHAIRMAN CLOWE: Now We will return to 4 the agenda and take up Item Number 27: Consideration 5 of the status and possible entry of orders in four 6 cases listed letters A through D. 7 Counselor, would you help us with these? 8 MS. KIPLIN: Yes. Commissioners, I'm 9 going to defer to the attorneys that handled these 10 matters, because I know, in particular Ms. Joseph, she 11 does have somebody here. The first case is a lottery 12 case and Mr. Bennet was the attorney representing the 13 staff on that matter and I'd like for him to make the 14 presentation on that case. 15 THE CHAIRMAN CLOWE: Mr. Bennett. 16 MR. BENNETT: Good afternoon, 17 Commissioners. For the record, my name is Ridgely 18 Bennett. I'm the deputy general counsel of the Texas 19 Lottery Commission. Commissioners, this case involves 20 Aldine Food Store, Texas Lottery Licence No. 136207. 21 The undisputed facts as presented -- as found out in 22 the administrative case was that the licensee, on 23 November 19th, 2003, was convicted of the offense of 24 possession of a gambling device and was sentenced to 25 one day of confinement and a $400 fine. Less than ten 0108 1 years as elapsed since the termination of the sentence. 2 Based on the conviction at the hearing, staff 3 recommended that the license be revoked. The 4 administrative law judge, however, in Conclusion of law 5 Number Six, concluded that the license should be 6 suspended for 45 days. 7 The administrative law judge does not 8 have the authority under the State Lottery Act to 9 impose a sanction against the lottery licensee. The 10 State Lottery Act provides that the Texas -- provides 11 the Texas Lottery Commission with the authority and 12 discretion to revoke or suspend a license based on a 13 finding that the licensee violated a provision of the 14 Act. The provisions of the Administrative Procedure 15 Act, under which the State Office of Administrative 16 Hearings, the administrative law judge, is provided 17 with the authority to preside over a contested case 18 hearing and make findings of fact and conclusions of 19 law, do not delegate the administrative law judge the 20 authority to make a conclusion of law as to the 21 sanctions to be imposed against the lottery licensee. 22 This authority rests solely with the Commission. 23 The legislature has made clear its 24 intention that the operation of the lottery be 25 conducted in a manner that is closely regulated by the 0109 1 Texas Lottery Commission. The Commission is required 2 to exercise strict control over all activities 3 conducted in accordance with the State Lottery Act. 4 The director may only issue a license to a person if 5 the director finds the person's experience, character, 6 and general fitness are such that the person's 7 participation as a sales agent will not detract from 8 the integrity, security, honesty, and fairness of the 9 operation of the lottery. 10 Staff believes that allowing a person 11 convicted of a gambling-related offense to retain a 12 lottery sales agent's license would be contrary to 13 these statutory obligations; therefore, staff 14 recommends that the Commission adopt findings of fact 15 and Conclusions of Law Number one through five, but 16 disregard Conclusion of Law Number Six, which was the 17 recommendation for a 45-day suspension, and instead, 18 staff recommends that the Commission issue an order 19 revoking the license. 20 I'd be happy to answer any questions 21 that you have. 22 COMMISSIONER OLIVERA: That revocation 23 would be permanent? 24 MR. BENNETT: The revocation would be 25 permanent. The licensee would be eligible to reapply 0110 1 at a later date for a license. 2 MS. KIPLIN: And, Commissioners, I will 3 tell you that -- and I don't know if they were gambling 4 convictions, but your past practice or past orders on 5 convictions are to revoke licenses and deny 6 applications. 7 COMMISSIONER COX: Well, Ridgely -- 8 MR. BENNETT: Yes. 9 COMMISSIONER COX: -- was this pointed 10 out to Judge Elkins? 11 MR. BENNETT: Yes, it was. 12 COMMISSIONER COX: And the court 13 response? 14 MR. BENNETT: The only response we 15 received was that he had received the staff's 16 exceptions and that he declined to amend the PFD based 17 on the staff's exceptions. 18 MS. KIPLIN: He says, having reviewed 19 the exceptions, I make no changes to my recommendation. 20 And the way I read that, and also I think the way that 21 they couch their recommendation conclusion of law, is 22 to say that the 45-day suspension is warranted and 23 revocation is warranted, and our position is that that 24 is not a proper subject matter for a conclusion of law. 25 It does not conclude the law; it is making 0111 1 recommendation, and that's why we've taken the subject 2 up. 3 COMMISSIONER OLIVERA: Has the -- what 4 has basically been the precedent of this Commission in 5 terms of these kinds of sanctions, Mr. Bennett? 6 MR. BENNETT: I've been here for 12 7 years and I do not call recall a case where somebody 8 was convicted of a gambling-related offense and 9 received anything less than revocation. 10 COMMISSIONER COX: Suspension would mean 11 that, at the end of 45 days, it would be restored? 12 MR. BENNETT: That's correct. 13 COMMISSIONER COX: And then we would 14 have a person with a gambling conviction within the 15 last tens years holding a lottery license? 16 MR. BENNETT: That's correct. 17 COMMISSIONER COX: That doesn't make any 18 sense? 19 MR. BENNETT: The staff agrees with that 20 interpretation. 21 THE CHAIRMAN CLOWE: Is there a motion? 22 COMMISSIONER COX: What would the motion 23 be? 24 MS. KIPLIN: The motion would be to 25 approve the order that has been recommended by the 0112 1 staff, and that is to adopt all the findings and all 2 the conclusions of law, save the last conclusion of law 3 and reject that. 4 MR. BENNETT: Except Conclusion of Law 5 Number Six. 6 MS. KIPLIN: Mr. Bennett has that. 7 COMMISSIONER OLIVERA: And for 8 clarification, we would be -- we would be issuing our 9 own sentence of permanent revocation as opposed to the 10 45-day suspension? 11 MR. BENNETT: That is correct. 12 MS. KIPLIN: Commissioner Olivera, 13 that's because the State Office of Administrative 14 Hearings has the authority to find facts and the 15 authority to enter conclusions of law. I will say that 16 for, I believe, occupational licenses, which this is 17 not, you have to have some other occupation before you 18 can even be eligible for a sales agent's license. A 19 state agency can actually defer to the State Office of 20 Administrative Hearings administrative law judge the 21 ability or the -- delegate being a decision maker. 22 This agency is not in that situation and that's another 23 reason that I believe that the practice of the State 24 Office of Administrative Hearings insofar as making 25 recommendations is inconsistent with the statute. 0113 1 THE CHAIRMAN CLOWE: I believe there's a 2 motion. 3 COMMISSIONER OLIVERA: I move that we 4 adopt the staff's recommendations with respect to the 5 conclusions of law and findings of fact. 6 COMMISSIONER COX: Second. 7 THE CHAIRMAN CLOWE: All in favor, 8 please say aye. Opposed? No. The vote is three/zero 9 in favor. 10 Counselor, if you would, let's go into 11 the docket listed under letter D. Next, we have a 12 person who has filled out a witness affirmation form. 13 I don't know what Commissioner Olivera's time schedule 14 is, but I know he would like to be here for this item, 15 and so if we may take that out of order, we will do so. 16 MS. KIPLIN: Commissioners, if I could 17 just set the precedent and ask the respondent to come 18 forward. 19 What is before you -- let me just tell 20 you procedurally where you are. This case has already 21 gone to hearing. You all have already adopted an order 22 and I believe the order was revoking this 23 organization's license for the findings that were set 24 out in the proposal for a decision. The respondent has 25 filed a motion for rehearing. The staff has filed a 0114 1 reply to that motion for a hearing. Under the 2 Administrative Procedure Act, you all must act on that 3 motion within 45 days from the issuance not later than 4 the 45th day after the date on which the party is 5 notified of the order or the motion for a hearing is 6 overruled by operational law. Today is that 45th day. 7 It is right before you. There is an opportunity to 8 extend for another 45 days if you wish, but the parties 9 are here and they're prepared to go forward. 10 I believe this is a pro se party who is 11 here, and I want to make sure that we're clear on the 12 record that you all are not receiving evidence. The 13 evidence was developed at the State Office of 14 Administrative Hearings by the trier of facts. This is 15 a motion for rehearing and the parties are admonished 16 to stay within the record that was created at the State 17 Office of Administrative Hearings. Arguments may 18 occur, but the evidence must be limited to that which 19 was presented at the State Office of Administrative 20 Hearings. 21 THE CHAIRMAN CLOWE: And you're here for 22 the staff? 23 MS. JOSEPH: Yes, sir. 24 CHAIRMAN CLOWE: To represent the staff 25 position? 0115 1 MS. JOSEPH: Yes, sir. 2 CHAIRMAN CLOWE: And we have a witness 3 affirmation form from Ms. Judy Brim. 4 Is that correct, Mr. Brim? 5 MS. BRIM: Yes, sir. 6 CHAIRMAN CLOWE: And you are here 7 representing Humanity United In Giving Internationally, 8 Inc.? 9 MS. BRIM: Yes. 10 CHAIRMAN CLOWE: And you are against the 11 motion for rehearing? 12 MS. BRIM: I'm against losing my 13 license. 14 CHAIRMAN CLOWE: You're for the motion 15 for hearing, aren't you? 16 MS. BRIM: Yes. 17 CHAIRMAN CLOWE: You have checked the 18 wrong box and I wanted to get that on the record. 19 MS. BRIM: Thank you very much. 20 CHAIRMAN CLOWE: And how do we correct 21 that? 22 MS. BRIM: I didn't realize. I guess I 23 need an attorney after all. 24 COMMISSIONER OLIVERA: For the record, 25 Ms. Brim and Ms. Joseph, I will attempt to stay as long 0116 1 as possible. I was supposed to leave at 12:30, but I 2 shall -- and I'm not trying to rush you in any way, but 3 I will try and stay as long as possible. 4 MS. BRIM: I appreciate that. 5 THE CHAIRMAN CLOWE: And, Ms. Brim, are 6 you an attorney? 7 MS. BRIM: No, sir. 8 CHAIRMAN CLOWE: Do you understand what 9 Ms. Kiplin just said about staying within the record? 10 MS. BRIM: I believe I do, yes, sir. 11 CHAIRMAN CLOWE: And you, therefore, 12 although you're not an attorney, understand her advice? 13 MS. BRIM: Yes. The particular things 14 that she has said, I have never seen, that's one of the 15 reasons that I'm here today. 16 THE CHAIRMAN CLOWE: All right. Well, I 17 want to make you as comfortable as I can, and if in the 18 process that we're going through here now, Ms. Kiplin 19 speaks up and tells you that what you're saying is 20 improper, I want you to understand that it is within 21 the advice that she has given both of you. All right? 22 MS. KIPLIN: Mr. Chairman, if I might 23 also say, this is not -- I was not the attorney. I'm 24 not that familiar with the evidence that was actually 25 taken at record, so I wouldn't want you to be offended 0117 1 if Ms. Joseph raises an objection that you're going 2 outside the record. You're free, at the Commission's 3 discretion, to respond to why her objection is not 4 valid. 5 THE CHAIRMAN CLOWE: All right. That's 6 fine. 7 We'll hear from you first, Ms. Joseph, 8 please. 9 MS. JOSEPH: Thank you. Again, for the 10 record, my name is Sandra Joseph, assistant general 11 counsel for the Lottery Commission. 12 Commissioners, before you for 13 consideration is a motion for rehearing which was filed 14 by Humanity United In Giving International in response 15 to Order No. 050019 which you previously signed. This 16 order revoked what is commonly called HUG 17 Internationally -- that's the acronym, a short way of 18 saying Humanity United In Giving -- revoked their 19 license for failing to timely file either their 20 quarterly report or their prize fees due three times in 21 a 12-month period. 22 The Commission does have a rule which 23 provides that if an organization fails to file three 24 times in a 12-month period, then the Commission will -- 25 and the way the rule is written, it does say will 0118 1 revoke the license; it doesn't say may revoke the 2 license. 3 In this case, back in March a notice of 4 opportunity to show compliance was sent to the 5 organization. Mr. Atkins sent that notice to them. 6 Subsequently, a notice of hearing was sent to them on 7 May 19th for a hearing scheduled on June 29th. After 8 that notice of hearing went out, the Commission 9 received a request for a postponement, or a 10 continuance. In that request for a continuance, the 11 organization HUG did specify a number of dates that 12 they said would be good for them to have the hearing. 13 I did not contest that motion; in fact, I agreed to the 14 request for a postponement. Subsequently, the SOAH 15 judge did postpone the hearing and set a date of August 16 3rd for the hearing, and that is one of the dates that 17 had been submitted in writing as being acceptable to 18 this organization. We did not receive any further 19 written request for a postponement. 20 I'm going through all of this because, 21 in the motion for rehearing, I believe there's an -- 22 it's not fully presented. It seems to indicate that, 23 upon notification of the first hearing, they requested 24 a continuance and that was denied, but it's not 25 accurate. They were granted a continuance and the 0119 1 hearing was reset to a date that they had requested. 2 Now, the notice of hearing, all of these notices, were 3 sent to the address of record for the organization. It 4 was sent by certified mail and by regular mail. It was 5 sent both to the organization and to an officer of the 6 organization, Ms. Brim specifically. 7 All right. At the hearing, in fact, a 8 representative for HUG did appear. Ms. Tiffany Welch 9 appeared for HUG. At the time, she did not contest any 10 of the facts that we presented as to the late filing of 11 reports or fees. She said she could not -- had nothing 12 to offer that was not contested; therefore, the judge 13 subsequently circulated a proposal for a decision 14 recommending revocation. There were no exceptions 15 filed and I recommended signing that order, and that's 16 what you did. So, that's where we are today. 17 Now, one of the things in this motion 18 for rehearing, it does say, we would like the 19 opportunity to seek counsel. I would submit that the 20 organization has had plenty of time to seek counsel, 21 inasmuch as, the first time they were notified of this 22 as a show of compliance matter was back in March. 23 Beyond the notice issue, I would like to 24 also point out that their motion for rehearing does not 25 raise any issue of fact or law that has not been 0120 1 previously considered by the Commission. Also, they do 2 not point out any error in any of the findings of fact 3 or law. They haven't pointed to anything and said, 4 this finding of fact is wrong; this conclusion of law 5 is wrong. It is required under the law that in a 6 motion for rehearing the movant set out what it is they 7 think is wrong with the order, and that has not been 8 done here; therefore, I would recommend that you deny 9 the motion for rehearing. And I have an order with me 10 that would allow you to do so if that's what you chose 11 to do. Thank you. 12 CHAIRMAN CLOWE: Any questions for Ms. 13 Joseph? 14 Ms. Brim? 15 MS. BRIM: I came from Dallas today and 16 came today for a favorable consideration. I realize 17 that it may be impossible; although, I did come with 18 what I thought was something wrong with the order. 19 After speaking with both Sandra and with Mr. Winer, I'm 20 even more sure now that probably the information given 21 to me was wrong. 22 MS. JOSEPH: Excuse me. Was that Mr. 23 Miner? 24 MS. BRIM: Miner. I'm sorry. 25 MS. JOSEPH: Bruce Miner? 0121 1 MS. BRIM: I'm sorry. 2 Lack of knowledge is not an excuse, so I 3 come to you knowing that. Ignorance is not bliss. I 4 have -- being handicapped has kept me from being where 5 I need to be in order for this travesty to have gotten 6 to the point that it's at. I had -- Lisa Garland is 7 the bingo operator/owner, runs the hall. I don't know 8 what her title would be, but -- 9 MS. JOE: Excuse me. Let me just 10 interject for a moment. The record that we have 11 indicates that Ms. Garland is the bookkeeper for your 12 organization. Is that correct? 13 MS. BRIM: She is the bookkeeper. She 14 also runs the bingo hall. 15 MS. JOSEPH: That is in the record. 16 MS. BRIM: When I got into bingo, we 17 had -- I was at another hall and things went well. 18 They told me how we were supposed to do things, so I 19 did that. They had an outside accountant. There were 20 never any problems. When that hall closed, I came to 21 Rick's Gold Mine Bingo. 22 MS. JOSEPH: Pardon me, again. I don't 23 want to be rude, but what Ms. Brim does seem to be 24 discussing is not in the record, and I would object for 25 that basis. 0122 1 THE CHAIRMAN CLOWE: Please confine your 2 remarks to what you want to tell us about this case and 3 your experience here that's on the record. 4 MS. BRIM: All right. Okay. Because I 5 am handicapped, Lisa Garland explained to me when we 6 first started that she would take care of everything as 7 far as the accounting and the bookkeeping goes, that 8 she would make sure we got our amounts. Because, 9 according to the law, there's only one way -- 10 MS. JOSEPH: Pardon me. Excuse me 11 again, but I'm afraid this is out of the record also. 12 In fact, I know it is outside the record and I would 13 object. 14 THE CHAIRMAN CLOWE: Ms. Brim -- 15 MS. BRIM: I guess I don't understand. 16 How -- 17 THE CHAIRMAN CLOWE: You can't tell us 18 what you have in your mind that does not appear on the 19 record. This body can only review those facts which 20 are resulting from the hearing on the record. 21 Are you familiar with the record? 22 MS. BRIM: I don't guess so. I never 23 received a copy of it. 24 THE CHAIRMAN CLOWE: It's going to be 25 difficult for you to make your presentation if you 0123 1 don't know what the facts are. 2 MS. BRIM: I have not received anything 3 from the Commission because the address has changed 4 this summer. I have received nothing since the times 5 that she said I did receive something. I've received 6 nothing since then. I only found out about this motion 7 when she called me on Friday. 8 THE CHAIRMAN CLOWE: Well, please 9 understand that we don't want to have you feel like 10 you're being treated discourteously at all, but there 11 is a rule that we must follow and it's a matter of law 12 and the Commission must stay within what is the proper 13 practice in this occasion, and it's very difficult, I 14 can understand, for you to stay within the transcript 15 or the record if you haven't read it. 16 MS. BRIM: Yes. 17 THE CHAIRMAN CLOWE: Ms. Joseph, is 18 there anything you can do to help her at this juncture? 19 MS. JOSEPH: I would -- I did -- I had 20 visited with her briefly before this and on the 21 telephone last Friday and she expressed to me that she 22 understood there might not be anything that she could 23 do about this particular case but that she has concerns 24 in general about what has happened, and I did suggest 25 to her that perhaps it would be more appropriate to 0124 1 make her comments during the public comment period or 2 to attempt to participate in the meeting that y'all 3 have just announced for next week, the bingo advisory 4 committee. I think she -- 5 MS. BRIM: I'd be glad -- if there's 6 public comments today, I would be glad to do that. I'm 7 leaving the country for Romania to work in the 8 orphanages next week, and I can't do it, but the 9 information I have is something this Commission needs 10 to hear. 11 CHAIRMAN CLOWE: Well, and I think that 12 might be a better venue. You wouldn't be restricted to 13 the extent that you are in this legal proceedings at 14 that time. 15 MS. BRIM: May I do that during the 16 public comment? 17 COMMISSIONER COX: Yes, you may. 18 MS. BRIM: That's great, then. 19 THE CHAIRMAN CLOWE: You'd like to do 20 that? 21 MS. BRIM: Yes, sir, very much. 22 THE CHAIRMAN CLOWE: Then are you 23 withdrawing your appearance to support the motion for a 24 rehearing in this matter? 25 MS. BRIM: May I ask Sandra a question, 0125 1 please? 2 CHAIRMAN CLOWE: Sure. 3 MS. BRIM: According to the information 4 that Lisa gave me, in one of the quarters, the check 5 was sent -- it was received the day it was due and it 6 was cashed three days after that, and she brought that 7 as evidence that it wasn't late even though she paid a 8 penalty on it. 9 MS. JOSEPH: All right. Ms. Garland did 10 not appear at the hearing, so I'm not aware of the 11 evidence that you're describing. 12 MS. BRIM: Well, I brought it with me. 13 MS. JOSEPH: Well, the record has been 14 closed. The opportunity was at the hearing to present 15 that. 16 MS. BRIM: See, and I did not know about 17 the hearing. 18 MS. JOSEPH: From what you have 19 described to me, I believe that your organization has 20 an internal communication problem. Would you agree 21 with that? 22 MS. BRIM: I've been believing 23 everything that Lisa has said and I just haven't been 24 told and we haven't received stuff because addresses 25 were changed. 0126 1 THE CHAIRMAN CLOWE: Commissioners, I 2 think at this point we're faced with one of two 3 choices, either to accept the staff recommendation or 4 to accept the choice of a rehearing. 5 Is there any other choice, counselor? 6 MS. KIPLIN: Well, I guess to the 7 extent -- and correct me if I'm wrong, but I guess you 8 could grant the motion for rehearing and allow the 9 license to continue. As I said, there's three -- you 10 can grant the motion for rehearing if it's couched that 11 way, and I think it's probably not as specific and 12 articulate, and allow the license to continue. You can 13 follow -- 14 CHAIRMAN CLOWE: If the Commissioners 15 vote for that, that sends the matter back to the SOAH? 16 MS. KIPLIN: No. That would mean this 17 matter is concluded and you've decided to go ahead and 18 allow the license. You can grant the motion for 19 rehearing and remand it back to the -- send it back to 20 the state office for additional evidence or you can 21 overrule the motion for rehearing and then the 22 revocation would stand and the revocation would be 23 valid for a year. There would be a year sit out and 24 then this organization would be eligible to apply 25 again. 0127 1 CHAIRMAN CLOWE: That's helpful. 2 COMMISSIONER COX: Ms. Joseph, I 3 understood you to say that our rule says that if three 4 reports within a year are received -- not received in a 5 timely manner and the remittance not received in a 6 timely manner that we will revoke, so I didn't hear her 7 say we had any choices. 8 MS. KIPLIN: You know, I'm wrong. I 9 stand corrected. Thank you, Commissioner Cox. 10 You would be violating your own rule 11 based on the findings of fact by the administrative law 12 judge. I appreciate that correction. 13 THE CHAIRMAN CLOWE: Okay. Now, I'm not 14 practicing law, but I have a question: If the 15 commissioners vote to remand this back to the SOAH for 16 a rehearing, doesn't that step aside from that rule? 17 MS. KIPLIN: No. It would be the same 18 rule that would be applied, and if the -- 19 THE CHAIRMAN CLOWE: Why did we go to 20 the SOAH, then? 21 MS. KIPLIN: If you want to have -- if 22 you want there to be the taking of any additional 23 evidence, it may prompt the findings to be amended. I 24 think the organization is going to have an uphill 25 battle because the representative -- the record is 0128 1 clear keeping the proposal for a decision, the 2 representative admitted the violations, but you 3 can't do -- 4 MS. BRIM: The representative -- pardon 5 me. The representative that came was not the person I 6 was told was coming either. As a matter of fact, I 7 don't even know the person, but I do have what I 8 believe to be proof that one of them was wrong. 9 CHAIRMAN CLOWE: Okay. 10 COMMISSIONER OLIVERA: And that would be 11 one out of the three? 12 MS. BRIM: Yes. 13 COMMISSIONER OLIVERA: Do you admit that 14 the other two were late? 15 MS. BRIM: Yes, I do. 16 COMMISSIONER COX: Were they late or did 17 they not arrive at all? 18 MS. BRIM: They were late. 19 COMMISSIONER COX: But we did get them? 20 MS. BRIM: Yes. One was late five days. 21 None of them have been over 30 days. 22 COMMISSIONER COX: So we got our money 23 in all cases, and in one of the cases, you have 24 evidence that it wasn't even late? 25 MS. BRIM: I believe so, yes, sir. 0129 1 MS. JOSEPH: I have the specific 2 findings as to each report, if you would like to hear 3 that. 4 For the second quarter, the report was 5 due on July 15th, 2003 and it was received July 16th, 6 so that one was a day late. 7 COMMISSIONER COX: So these reports are 8 not timely filed when they're put in the U.S. mail? 9 MS. JOSEPH: No, it has to be received. 10 My understanding was that it was stamped by the mail, 11 also. 12 For the third quarter, the report was 13 due on October 27th and it was received December 1st, 14 2003. The fourth quarter was due on December -- excuse 15 me -- January 26th, 2004 and it was received 16 April 12th, 2004. So, you know, in one instance, it 17 was a very short period of time and others it was a 18 month, a couple of months. 19 MS. BRIM: The one that was due in 20 September and didn't get their until October was my 21 responsibility. I was in Romania and could not sign a 22 check and I didn't realize before I left that I needed 23 to sign it, so I take responsibility for that one. 24 CHAIRMAN CLOWE: Commissioner Olivera? 25 COMMISSIONER OLIVERA: Nothing. 0130 1 THE CHAIRMAN CLOWE: I'm still confused. 2 I hope you can straighten me out on it. If it's the 3 Commission's rule -- 4 MS. KIPLIN: It is. 5 CHAIRMAN CLOWE: -- then why isn't the 6 revocation automatic? Why did we go to the SOAH? 7 MS. KIPLIN: Well, because of due 8 process, because there's a license that's there that 9 exists and they have property rights, and it could very 10 well be that the staff was wrong and there's an 11 opportunity to be heard. 12 THE CHAIRMAN CLOWE: Just to the extent 13 that there weren't three, that's the only issue the 14 SOAH -- 15 MS. KIPLIN: With regard to the 16 application of this rule, that's right. But why you go 17 to hearing at all is because this organization has a 18 license and there are property rights that are a part 19 of that and there's an opportunity for there to be due 20 process to be heard and have notice. 21 THE CHAIRMAN CLOWE: See, that sounds to 22 me, it give the flavor of understanding to me, that we 23 have some latitude in a ruling that we might make. 24 MS. KIPLIN: If, in fact, you believe 25 that there is reason where the facts are incorrect, but 0131 1 I will tell you, the reason that you all adopted this 2 particular rule is because you had organizations that 3 were repeated violators of this particular statutory 4 requirement and it caused your staff to continue to 5 have to notice up hearings, and then prior to going to 6 hearing or after the hearing, sometimes it was even 7 after the hearing, you'd have these organizations that 8 would pay, and it was a continued patten of behavior. 9 THE CHAIRMAN CLOWE: I'm sure that's 10 true. Thank you for that, counselor. 11 COMMISSIONER OLIVERA: And, in 12 summation, the administrative hearing would be the 13 entity's opportunity to overrule the allegation if the 14 facts are incorrect? 15 MS. KIPLIN: Yeah. Sure. The staff 16 would say to you; they've got an opportunity; they got 17 a continuance; they were able to get counsel; there was 18 a representative. This is not necessarily atypical of 19 an organization in terms of internal problems and then 20 bring it to the Commission. In terms of where the 21 letters went for notice, it was as required by 22 Commission statutes and it's the organization's 23 responsibility to change the address with the 24 Commission. 25 MS. BRIM: I didn't know it had changed. 0132 1 CHAIRMAN CLOWE: That's very helpful. 2 Can Mr. Atkins Comment? 3 MS. KIPLIN: If he stays within the 4 record. 5 THE CHAIRMAN CLOWE: Do you have any 6 comment, Mr. Atkins, that falls within the records? 7 MR. ATKINS: Well, the only other thing 8 that I would follow up on in terms of the history of 9 how this rule came about that Ms. Kiplin laid out, 10 other justification given by the staff for the rule was 11 the fact that organizations were coming before the 12 Commission and making a claim that, again, the payment 13 wasn't that late and you eventually got it, but still, 14 there's a series of steps that the staff has to go 15 through when those payments are late. And the other 16 argument that organizations were making before the 17 Commission is that there was someone else, you know, 18 that caused these payments to be late. And the, you 19 know, staff drafted a rule to bring before the 20 Commission that would resolve these issues. And while 21 it may seem harsh, I don't know what other alternative 22 there is. 23 MS. BRIM: And, unfortunately, the 24 guidance that I received I thought was honest and true 25 and correct, and only this weekend have I learned what 0133 1 really happened and that I even needed the counsel. 2 COMMISSIONER OLIVERA: Ms. Joseph, is 3 there a mandatory provision with respect to two late 4 payments or one late payment, or is it just three? 5 MS. JOSEPH: Three. 6 COMMISSIONER OLIVERA: It has to be 7 three? 8 MS. JOSEPH: Uh-huh. 9 CHAIRMAN CLOWE: In line with what Billy 10 has said and what Kim has said, I can tell you that, 11 during my term on this board, in the beginning there 12 were a number of these type cases that came before the 13 Commission, and more recently, there just haven't been, 14 as I know you all are aware, that many, and so there 15 has been a marked improvement. This rule may be part 16 of it and there may be other reasons where this type of 17 case is rather unusual for whatever reason. 18 MS. BRIM: It is embarrassing to be 19 here. 20 CHAIRMAN CLOWE: I beg your pardon? 21 MS. BRIM: I said, it is embarrassing to 22 be here, but lack of knowledge is not an excuse and 23 trusting -- 24 COMMISSIONER OLIVERA: And that is 25 correct, Ms. Brim. But are you saying that you have 0134 1 new evidence that was not presented at the previous 2 hearing that one of the payments was, in fact, on time? 3 MS. BRIM: I believe so, yes, sir. 4 MS. JOSEPH: I will say, commissioners, 5 that was not mentioned in the motion for a hearing. 6 COMMISSIONER OLIVERA: If that's not 7 part of the record, it's not -- 8 MS. JOSEPH: That's right, that's not in 9 this record at this time. 10 MR. ATKINS: Commissioner Olivera, If I 11 could address one thing you said. It's my 12 understanding, under the statute the agency actually 13 could move to revoke a license for the failure to 14 timely file or pay just once. I think that, in and of 15 itself, is a violation of the act and the staff could 16 take action based on that one incident. 17 MS. JOSEPH: And I would agree with 18 that, that they could, but I understood your question 19 to be, was it required. 20 COMMISSIONER OLIVERA: That was my 21 question. 22 THE CHAIRMAN CLOWE: And that's our own 23 rule? 24 MS. JOSEPH: Yes. 25 COMMISSIONER COX: I would like to help 0135 1 this person, but I don't see how we can. Ms. Joseph, 2 you say our rule says we will, then what happens to us 3 if we don't follow our own rules? 4 MS. KIPLIN: Well, you're looking at me, 5 Commissioner Cox, and I will tell that what I think 6 will happen is that you will see a marked increase in 7 the number of cases that will come before you after the 8 order has been issued on motions for a hearing very 9 similar to this, because that's what had occurred prior 10 to your rule being adopted. 11 COMMISSIONER OLIVERA: And, Ms Brim, I 12 too am sympathetic to your cause, but it is your 13 responsibility, or this company's responsibility, to 14 show up at trial and present your evidence. This is an 15 appellate body now and we are bound by the record and 16 the rules, so it's not a rehearing of the case. 17 MS. BRIM: Well, what is the point for 18 me being here today for a motion for a rehearing if I 19 don't have due process? 20 COMMISSIONER OLIVERA: Well, to contest 21 the record based upon the appellate rules that are 22 applicable to you, but -- 23 MS. BRIM: Am I not doing that? 24 COMMISSIONER OLIVERA: Well, you weren't 25 there. You don't have the record. You're not 0136 1 contesting any of the facts in the record. 2 MS. BRIM: I'm contesting the fact that 3 one of them was late, I believe. Is that not -- 4 COMMISSIONER OLIVERA: Exactly, but 5 that -- what you're trying to do is reopen a new 6 hearing which should have been done in the first place. 7 In other words -- 8 MS. BRIM: It was done -- 9 COMMISSIONER OLIVERA: Once again, I 10 reiterate -- 11 MS. BRIM: -- but by no one that I knew 12 of. 13 COMMISSIONER OLIVERA: Well, that's not 14 my understanding. 15 COMMISSIONER COX: Well, I have the same 16 question Ms. Brim does: What are we doing? 17 MS. KIPLIN: Well, you have a motion for 18 a hearing that's been statutorily -- that has been 19 timely timed and you are deciding what you want to do 20 with that motion for a hearing. Regrettably, the 21 motion for rehearing does not contain the types of 22 information that show any kind of error with regard to 23 your order, and as Ms. Joseph indicated, that's the 24 purpose for a motion for a hearing and there is 25 reported case law on that. 0137 1 It's very difficult when we have pro se 2 parties that come forward because of issue that we've 3 been discussing, but part of the motion for rehearing 4 was they wanted the opportunity to seek counsel. I 5 think the record is clear; they've known about this 6 case since March. Now, Ms. Brim might not have, but 7 persons within that organization that are responsible 8 for the organization's activities did, and if there is 9 an issue with the organization -- and I know this 10 sounds harsh and I don't mean it that way -- really, 11 Ms. Brim needs to look to those people within the 12 organization. 13 MS. BRIM: You're exactly right. You're 14 exactly right, and that's why I said that it's 15 embarrassing to be here, but whether or not I lose my 16 license, I'm here to tell the truth. 17 COMMISSIONER COX: Ms. Joseph, let's 18 just say for a minute, and I don't know whether you've 19 looked at it or not, that the evidence Ms. Brim has, 20 believes she has, or will produces, were to establish 21 that this payment was, in fact, made on time, would 22 that -- is that something that we can consider here? 23 MS. JOSEPH: Today? 24 COMMISSIONER COX: Uh-huh. 25 MS. JOSEPH: No, sir. Because 0138 1 today's -- the purpose of today is not to re-open the 2 record and take additional evidence. 3 COMMISSIONER COX: The facts have been 4 established. We're not triers of fact? 5 MS. JOSEPH: That's correct. 6 COMMISSIONER COX: And whether or it's 7 paid on time is a fact? 8 MS. JOSEPH: That's correct. Now, if 9 Ms. Brim had raised in her motion for rehearing, I have 10 additional evidence now and I would like the hearing to 11 be re-opened to consider this additional evidence, in 12 that case, before you would be the decision of whether 13 to re-open in order to hear the additional evidence, 14 but she -- 15 MS. BRIM: I did not know about the -- I 16 did not know the license had been revoked or that the 17 motion for rehearing was filed because Lisa wrote the 18 letter and typed my name on it and sent it. Until 19 Friday when she faxed it to me, I knew nothing of it. 20 COMMISSIONER OLIVERA: And I'm not 21 saying we're going to do this, but if this entity were 22 so inclined to send this back for rehearing, would you 23 be attending the hearing or are you going to Romania? 24 I mean, who is going -- who is going to be carrying the 25 ball on this? 0139 1 MS. BRIM: I go to Romania for two weeks 2 at a time every three months. 3 MS. JOSEPH: If it were re-opened, 4 the -- 5 COMMISSIONER OLIVERA: I'm not saying we 6 are, but she had said she was leaving the country. 7 MS. JOSEPH: I would just say that the 8 SOAH judge would need some guidances as to what it was 9 being re-opened for since there were no -- there was 10 nothing raised in the motion for rehearing itself, 11 which is somewhat problematic. 12 CHAIRMAN CLOWE: Did you have additional 13 facts, Mr. Atkins? 14 MS. JOSEPH: He can't add additional 15 facts. 16 MR. ATKINS: Counsel is right, I do have 17 additional facts, but I can't share them with the 18 Commission. 19 CHAIRMAN CLOWE: Okay. 20 MS. BRIM: And I honor whatever you have 21 to do; I want you to know that. I have respect for the 22 Commission. 23 THE CHAIRMAN CLOWE: Well, I think Ms. 24 Kiplin answered my question. We're trying to give you 25 a hearing and we're trying to take what you have to say 0140 1 within the limitations that we have and we want you as 2 a citizen of the state to feel like you've had the 3 opportunity to appear and to be heard, and I think you 4 heard two commissioners say they're compassionate about 5 your problem, but we're bound by the law and -- 6 MS. BRIM: I understand that. 7 CHAIRMAN CLOWE: -- and we must do the 8 duties that we have. 9 Are there any other questions? 10 COMMISSIONER COX: Well, I think just 11 one, Mr. Chairman: Ms. Joseph, is it possible at this 12 point for her to amend her motion for rehearing to say 13 that she has additional evidence? 14 MS. JOSEPH: There's no provision for 15 that in the Administrative Procedure Act. 16 COMMISSIONER COX: And is the decision 17 we make today subject to rehearing? 18 MS. JOSEPH: No, sir. The next step, 19 would be, she might appeal to a court. 20 CHAIRMAN CLOWE: File with district 21 court? 22 MS. JOSEPH: File with district court. 23 COMMISSIONER COX: So there is a 24 continuing appeals process. 25 MS. JOSEPH: Yes. 0141 1 COMMISSIONER COX: Is there an 2 alternative in that case for them to say that they have 3 additional facts and we didn't tell the Lottery 4 Commission about it and we're telling you about it, 5 would you send us back to the SOAH judge? 6 MS. JOSEPH: The general rule, and I 7 believe that it's pretty much adhered to, is that you 8 can't appeal anything that wasn't raised in the motion 9 for rehearing. 10 MS. KIPLIN: And I will say that the 11 standard for review is what is called substantial 12 evidence review, and so it is not a new trial where new 13 evidence is taken. It is whether or not the Commission 14 erred based on the substantial evidence of the record. 15 CHAIRMAN CLOWE: Any questions? 16 MS. BRIM: You know what, I'll -- I 17 won't make you make this decision. If you'll allow me 18 to speak later to let you know what's going on, I'll 19 withdraw. 20 COMMISSIONER OLIVERA: Well, it is our 21 job to make these decisions. 22 MS. BRIM: I appreciate the fact that 23 you care enough to talk about it. 24 THE CHAIRMAN CLOWE: Well, that's our 25 job and we certainly want to reach out to you and do 0142 1 the best we can in that regard. 2 I understood Ms. Brim is prepared to 3 withdraw her petition for rehearing. Does that change 4 the matter of whether the Commission needs to vote on 5 this? 6 MS. KIPLIN: I have to say, this is a 7 case of first impression for me that somebody has come 8 here and then wanted to withdraw their motion for 9 rehearing. 10 MS. BRIM: I'm unique. 11 MS. KIPLIN: I guess from procedural, my 12 preference would be, just to make the record clear, 13 that the motion for rehearing is part of the record, 14 and I don't think you can withdraw something that you 15 filed, and you can either vote or today it will be 16 overruled by operation of the law because today is the 17 45th day. 18 COMMISSIONER OLIVERA: And I do say, she 19 can withdraw her motion, it's her emotion. 20 MS. KIPLIN: Well, and then if she 21 withdraws, then the order is final. I have to say, 22 there may be law -- 23 COMMISSIONER OLIVERA: I'm not telling 24 her to do that, but -- 25 MS. KIPLIN: And there may -- and, 0143 1 Commissioner Olivera, there may very well be a reported 2 decision that I'm just not thinking about as I sit here 3 that is applicable where there is a withdraw, but, 4 procedurally, if she does withdrawal the motion for 5 rehearing, then the order -- the order is final, and, I 6 guess, if we get a petition for a judicial review, it's 7 going to be one or the other, either y'all overrule the 8 motion for rehearing by operational law or the order 9 was final. 10 MS. JOSEPH: And an order cannot be 11 appealed where a motion for rehearing was not filed. 12 In other words, if she did decide that she wanted to 13 take this to court or appeal it further, she could not 14 do so if there had not been that motion for rehearing. 15 CHAIRMAN CLOWE: My sense is there ought 16 to be a motion. 17 MS. KIPLIN: That's an excellent point. 18 So, if she wants to leave here today and go seek 19 counsel, if that motion for rehearing is not part of 20 this record, she is barred jurisdictionally from 21 seeking judicial review. 22 Thank you for that. 23 COMMISSIONER OLIVERA: Do you understand 24 that, ma'am? There would be repercussions by you 25 withdrawing your motion for rehearing with respect to 0144 1 your appellate rights? Do you understand that? 2 MS. BRIM: Yes, I do. 3 MS. JOSEPH: I would like to point out 4 one thing, you do not have to vote on it. As Ms. 5 Kiplin said, it will be overruled by operation of law, 6 if you so choose just to let it be overruled by 7 operation. 8 CHAIRMAN CLOWE: I'm going to make a 9 motion. Any further questions, commissioners? 10 I move we adopt the staff's 11 recommendations. Is there a second? 12 MS. KIPLIN: Can I -- I'm sorry. Can I 13 ask you to rephrase your motion, in that, the motion 14 would be to overrule the motion rehearing? 15 THE CHAIRMAN CLOWE: I move. 16 Is there a second? 17 COMMISSIONER OLIVERA: Second. 18 THE CHAIRMAN CLOWE: All in favor, 19 please say aye. Opposed? No. The vote is three/zero 20 in favor. 21 Next we'll go to Docket 362-05-1077 as 22 laid out under letter B. 23 MS. KIPLIN: And, commissioners, I will 24 defer to Ms. Joseph. This is another similarly 25 situated organization and I don't know if -- 0145 1 COMMISSIONER OLIVERA: And, Ms. Kiplin, 2 let me interject. At this time, I must take my leave. 3 (Commissioner Olivera has left the 4 room.) 5 MS. KIPLIN: I don't know if Jerry 6 Jackson, Mr. or Mrs. Jerry Jackson, is in the audience, 7 but I'd ask them to come forward. I have not been 8 provided any affirmation form whatsoever. 9 MS. JOSEPH: And I want to be sure we're 10 on the right page here, because the other one involving 11 Jerry Jackson is item C, it's behind tab C. 12 MS. KIPLIN: Okay. It's the VFW 8785. 13 THE CHAIRMAN CLOWE: No. I called the 14 letter B. 15 MS. KIPLIN: Well, then, I'm sorry. I 16 apologize. It's my confusion. Commissioners, we would 17 like to pass that matter. We thought we would have -- 18 THE CHAIRMAN CLOWE: Okay. That's 19 passed. 20 Now we'll go to docket 362-03-5840.B 21 represented by the letter C, VFW Post 8785. 22 MS. JOSEPH: Thank you. Commissioners, 23 Again, this is Sandra Joseph, assistant general 24 counsel. 25 The facts in this case are virtually 0146 1 identical to the case in item D which has previously 2 been considered by the Commission. The only difference 3 is a slight difference in the date that the information 4 was received that was due, but this is another case 5 involving failure to file a quarterly report three 6 times in a 12-month period. Based on the facts in this 7 case and the fact that no new issue of fact or law was 8 raised in the motion for rehearing, I would again 9 recommend denial of this motion for rehearing. 10 CHAIRMAN CLOWE: And there's no 11 appearances filed in this matter, are there? 12 MS. KIPLIN: No, sir, I don't have any 13 witness affirmation. We'll make one additional call. 14 A Jerry Jackson has filed a motion for a 15 rehearing. Is there a Jerry Jackson in the audience? 16 THE CHAIRMAN CLOWE: Any questions? Is 17 there a motion? 18 COMMISSIONER COX: So moved. 19 CHAIRMAN CLOWE: All in favor, please 20 say aye. Opposed? No. The vote is two/zero in favor. 21 There is someone speaking off mic that I 22 cannot recognize. If someone has something to say to 23 this Commission, they need to come forward and be 24 recognized. I believe we have an order to sign. Is 25 there someone that wishes to be recognized? 0147 1 Okay. Thank you, Ms. Joseph. I think 2 that concludes your business, doesn't it? 3 MS. JOSEPH: Yes. Thank you. 4 AGENDA ITEM NO. 28 5 THE CHAIRMAN CLOWE: All right. We're 6 ready to go to Item 28: Report by the executive 7 director and/or possible discussion and/or action on 8 the agency's operational status, FTE status, and 9 retailer forums. 10 Mr. Greer? 11 MR. GREER: Yes, sir. Commissioners, 12 thank you for the opportunity to bring you up to date 13 on what's been taking place in the past month. There's 14 a few thing that I wanted to revisit from our meeting 15 today, the first being that we reached the $12 billion 16 mark as a milestone to the State of Texas and that 17 $6.8 billion of that has gone into the foundation 18 school fund. We continue to work toward getting the 19 word out on where the money goes and that continues to 20 be a challenge for us. We near the $7 billion mark. 21 I'm going to be bringing you some things that we're 22 going to be looking at as we reach that milestone. 23 We're into specifically talking for a 24 moment about Mega Millions and the fact that we have 25 had had a good year. In talking with staff on one of 0148 1 our breaks earlier, we're going to defer an overview on 2 the entire year to February, because it's such a short 3 time frame and we have also the holidays during the 4 next couple of weeks, but I did want to let you know 5 that we had great response from a press perspective 6 over the past week on this topic. The fact that our 7 sales reached $289 million and $234 million, that with 8 ticket sales of $55 million on Megaplier was certainly 9 worth noting, reinforced to the press and to the public 10 that 38 cents of every dollar does go to the foundation 11 school fund, and that continues to be kind of a 12 misnomer because of the broad perspective of being in a 13 multi jurisdictional game, they forget that we have a 14 good percentage of that that comes into our state. 15 Texas is ranking number three as far as 16 sales in the eleven participating states. We've had 19 17 jackpots that have reached over the $100 million mark, 18 which we've obviously never seen here in our state 19 before. 20 COMMISSIONER COX: Who are the two 21 states ahead of us? 22 MR. GREER: As far as the sales, I'm 23 going to have to defer and get back to you on that. 24 COMMISSIONER COX: New York has -- 25 MR. GREER: We're number three in the -- 0149 1 I think it's New Jersey, actually, and New York. And 2 New Jersey has a higher per cap, but I will verify that 3 and get back to you. 4 The highest jackpot during that time 5 frame was $290 million, which we enjoyed reliving 6 through the month of June. We talked about this the 7 other day, that was our highest month ever. We did 8 have our first winner here out of Texas, a win out of 9 Carlton, $101 million, and also we saw a good -- from 10 my perspective, a good overview as to what it was going 11 to do to Lotto Texas with a 12.2 percent shift versus 12 that 20 percent number that we looked at. Both of 13 these games being jackpot driven, we're just going to 14 have to continue to monitor that, and I'll go into a 15 lot more detail on that when we talk about this in 16 February. 17 I also want to make you aware, and 18 Robert touched on it earlier, that a group of us from 19 the Lottery Commission attended Florida's lottery 20 conference in Florida. It was December the first 21 through the fourth. Bobby, Diane Morris, Robert 22 Chaloney, and myself went. Bobby and Diane had the 23 opportunity the meet with their counterparts in other 24 parts of the country. Down there, there was other HR 25 directors and media relations directors that they had 0150 1 outbreak sessions on. 2 The thing about the conference that I 3 enjoyed the most, and I'll be bringing some more 4 specific information, but Robert touched on the trends 5 in the industry, specifically that online sales are 6 showing a flat to decrease as far as the numbers and 7 the instant tickets continue to rise, we're going to 8 watch that and see what other states are doing. 9 I also came back with a number of ideas 10 that you'll be seeing implemented over the next couple 11 of months that staff is helping me work on, and more 12 than anything else, just building relationships with 13 other directors around the country. I had never met a 14 number of them. Specifically from Washington and 15 Florida, those are two states that I was looking to 16 reach out to, Florida specifically because of their 17 population base and the fact that they're number four 18 and we're number three in the country, watching what 19 they're doing, and we're looking at some of their ideas 20 that we may want to interject over our next year's 21 plan. 22 We have a great holiday pop-up lunch 23 here on the 10th that I wanted you to be aware of. I 24 also want to follow up with you, last month I touched 25 on the leadership secrets of Santa Clause series that 0151 1 we've been carrying out; our final topic will be 2 tomorrow, but a couple worth noting, which really went 3 back to the basics and created an opportunity for us to 4 revisit some of those, but it's building a good 5 workshop, which talks about your mission statement, 6 your goal orientation, and your core values. Getting 7 beyond the red wagons is just one of the courses that 8 talks about being change ready and the fact that, years 9 ago, kids were all looking at an environment where they 10 wanted a red wagon and now they want Nintendo and, you 11 know, computer-oriented games, and, you know, different 12 things, so you have to be change ready, even though 13 that worked in the past, they may not work in the 14 future, so to be able to address those type issues. 15 And then another one was, making a list 16 and checking it twice, which we're all familiar with 17 that phrase, and in this environment, it was to have 18 your goals written down and take a look at them often 19 and be sure that you're moving in the proper direction. 20 With that, I conclude my report by 21 wishing you a happy holiday. We'll keep you informed 22 as we move through the holiday season. 23 CHAIRMAN CLOWE: Any questions? Very 24 good. Thank you. 25 Billy, we've covered your item on the 0152 1 agenda involving your report. Do you have anything to 2 add? 3 MR. ATKINS: No, sir, not regarding my 4 report. 5 AGENDA ITEM NO. 20 6 THE CHAIRMAN CLOWE: Then we're next to 7 take up Item 20: Public comment. 8 And, Ms. Brim, I believe you wanted to 9 come up and speak to the Commission at this point. 10 MS. KIPLIN: Commissioners, while Ms. 11 Brim comes forward, I wanted to just remind you that 12 under this item, your deliberations are extremely 13 limited. Any deliberation of or decision about the 14 subject of the comment shall be limited to a proposal 15 to place the subject on the agenda for a subsequent 16 meeting. 17 THE CHAIRMAN CLOWE: Thank you, 18 counselor. 19 MS. BRIM: I knew the chances of my 20 getting a license were very small. 21 CHAIRMAN CLOWE: Would you mind 22 identifying yourself for the record? 23 MS. BRIM: I'm Judy Brim with Humanity 24 United In Giving Internationally, and I'm the founder 25 and president. 0153 1 I'm here because of what has happened to 2 me the last year and what I found out ultimately about 3 how a charity can be in real danger, because that's 4 what's happened to my organization and I don't want it 5 to happen to anyone else. Lack of knowledge is not an 6 excuse, but you have to know what has happened and how 7 I got into this position and the truth about what's 8 really happening in bingo and charities. At this 9 point, I don't have my license, so I have nothing to 10 lose, but I came knowing that I had nothing to lose and 11 everything to gain by talking with you. I have been 12 called by many the truth holder, and I come now before 13 you with the truth hoping that you will listen with 14 intent so that future legislation can be affected and 15 so that charity bingo will be that, a bingo where funds 16 for charities are making the money and not just the 17 owners of the bingo or the operators of the bingo 18 halls. 19 As I told you earlier, because I was 20 handicapped I trusted Lisa Garland who operates the 21 hall and did not realize that by having her be the 22 bookkeeper and the person who makes the deposits and, 23 for a time, including the time when I lost my license, 24 stamping my checks with my signature, I didn't realize 25 that I was having the fox guard the hen house. That 0154 1 only became completely open and clear to me when I 2 spoke with Sandra. And I want to publicly thank her 3 for calling me, because without it, I would not have 4 known and I wouldn't be here today. 5 I'm going to try real hard not to cry. 6 THE CHAIRMAN CLOWE: Sure. Take a 7 moment and compose yourself. 8 MS. BRIM: I was being told that 9 everything was handled when we received the letter in 10 March that we needed a hearing. I asked her if we 11 needed an attorney, and she said, no, this is a 12 procedural thing; it's done all the time; don't worry 13 about it. And so because she told me that, in August 14 she came in my place and she represented me, and again 15 not to worry about it because it was handled and there 16 was no doubt in her mind that everything would be fine. 17 After August, I didn't receive any other 18 letters, so I presumed that everything was fine. We 19 didn't receive -- I didn't receive any information that 20 our license had been revoked, and so, again, I thought 21 everything was fine. About six months ago, on a 22 totally unrelated issue, I was trying to get some 23 information from the IRS, because we had been sent 24 information that we owed more taxes for this same 25 period, when I gave my information about the address of 0155 1 HUG so that they would talk with me, I was informed 2 that that was the wrong address for HUG International. 3 only after about 45 minutes did I found out that the 4 address for the IRS of HUG was Oaks Drive. I had not 5 received anything else from them, so I didn't know 6 anything was wrong. 7 I want it to be known that I am not 8 accusing Lisa or anyone related to her or working with 9 her of this. I just find that it's very unusual that 10 both of those addresses turned out to be the bingo 11 address. When we changed the address, only then did I 12 get all of the letters from the IRS about money that 13 was owed. Unfortunately, again, because of lack of 14 knowledge, I had been having her pay the taxes, because 15 we only had one employees and she had seven, and so it 16 was easier for me to send her the information in order 17 for her to file, and I thought it was all being done in 18 a timely manner and all being paid. 19 I don't want there to be any question 20 about the fact that charities are not the ones that are 21 prospering from bingo, from the lottery. The bingo 22 owners are the ones that are getting rich. I'm aware 23 that I happened to get someone that could not be 24 trusted, and as a result, I will have some big 25 penalties to pay, including the possible loss of my 0156 1 organization, but even losing the license with the fear 2 that there will be no reason for her pay the prize fees 3 for this quarter, nor will there be any reason for her 4 to pay the employee tax for this quarter as well as all 5 the problems with the IRS, I'm willing to come here to 6 beg this Commission and everyone involved with the 7 Texas State Lottery to do something about the reality 8 of what is going on. 9 I was given a signature stamp when I 10 started there to make it easier since I could not 11 attend bingo at night. We don't have a lot of 12 volunteers and I was told that's the way it was done 13 and it was okay and it was so regulated that there was 14 no way that this could affect how much money the 15 charity got, and so, of course, I thought it was 16 handled and I thought it was okay. Only when I was 17 contacted by Jim Grange did I realize that, indeed, 18 they could take advantage if they wanted to, and so I 19 pulled my signature stamp and became the person that 20 was signing the checks. Unfortunately, when they 21 brought me the checks, I thought I had put a safe stop 22 into it. 23 When I was presented with information 24 from Lisa on Saturday when she found out I was coming 25 here did I realize that we had had penalties. She told 0157 1 me we had penalties in the amount of $757.53 during 2 that time and Mr. Miner just let me know that the 3 penalties were $1,823, so I still have not gotten the 4 truth about what has happened with my organization, but 5 I do know that for that period of time, our 6 organization received $6,000; that just happens to be 7 exactly what the VFW that lost their license also 8 today, that was exactly the amount that was paid to 9 them. Only then, last December, did I realize that 10 there may be a problem here. 11 When I received the information from my 12 bank last week that a check for $3,632.45 had bounced 13 twice did I realize that it was the second quarter fees 14 for this year. I changed the account because there 15 were signatures on there that I did not recognize, so I 16 closed that account and opened a new bingo account, but 17 everything that is in there, which was about $4400, 18 will only cover this without late fees, so, the 19 situation we have now is, the IRS we owe over $2,500; 20 the comptroller we owe $4,000 now plus whatever will 21 happen this quarter as well as what will happen with 22 the IRS this quarter, and I don't know that HUG will be 23 able to survive this. 24 For 14 years my organization has been 25 run with integrity and pride. We've worked with 0158 1 Romanian orphanages and we've worked with African 2 refugees here and we've worked with women and we have 3 helped numerous families and emergency relief all over 4 the United States as well as 9-11. Only last week did 5 I find out that I couldn't hold my head up because 6 there are no safeguards and lack of knowledge is not an 7 excuse, so you may be looking at world's biggest fool 8 by explaining and telling you, although, I have. 9 Something has to be done so that the charities are the 10 ones who really do get the money, whether it's a 11 straight percentage or something. 12 I've gone about four months without 13 receiving anything. I said that at the first of the 14 year that I was going to give $500 a week -- I'm 15 sorry -- $500 every two weeks. I was hoping that we 16 could get $12,000 for the two months that are regarded 17 for this period, which we paid the state comptroller 18 $18,591. 19 CHAIRMAN CLOWE: Ms. Brim, I want to be 20 patient with the Commission's time and I just want to 21 tell you that I think we've heard the thrust of your 22 story and these facts now are a different issue, and if 23 you could come to a conclusion, I'd appreciate that. 24 MS. BRIM: Yes, sir, I will. 25 Our rent is set at $200 to $600 a week. 0159 1 Rent fees are never reimbursed, and when things such as 2 security, clean up, accounting are at such significant 3 levels, that at the end of it, there leaves nothing for 4 the charities for weeks or months at a time. Somebody 5 has to do something. Bingo operators and charities 6 won't come and say what I'm telling you, but someone 7 needs to make an honest, forthright effort to really 8 get the money to the children and to the people that we 9 as charities serve daily. 10 You may not have the authority to 11 re-establish my license, but I hope you use all the 12 authority that you have to fix the holes that are in 13 bingo and to let the money go to where it's supposed to 14 have gone 20 years ago when the Bingo Enabling Act was 15 made. There's got to be protection for the charities 16 for the prize fees. We shouldn't even be responsible 17 for them; that comes directly from the operators, but 18 now I'm in a situation where I'm going to be 19 responsible for probably $7,000 or $8,000. You may not 20 be able to talk to the charities about how much they're 21 making because they want to continue bingo. 22 I will be back in a year if I am able to 23 raise the money for the fees that weren't paid to me in 24 order to pay to you. I'm going to offer my services to 25 you or to the legislature when this comes back, and 0160 1 they need to know what can happen to a charity that 2 doesn't have stops in progress and things, and if I can 3 offer my services in any way, maybe something good will 4 come out of this. 5 CHAIRMAN CLOWE: Thank you, Ms. Brim. 6 Your appearance is appreciated here today and your 7 comments are part of the record. 8 Is there anyone else wishing to make 9 public comment to the commission? 10 Back under your duties, Billy, Kim gave 11 me guidance on this: Can the Commission at this point 12 in time direct Billy through his auditors to 13 investigate comments which have been made to the 14 Commission today during the public comment session or 15 is it necessary under the agenda for the next meeting 16 to put this item for consideration? 17 MS. KIPLIN: I think you have the 18 authority, if you want to, to give direction under 19 another agenda item on investigating the complaint. 20 COMMISSIONER COX: What item would that 21 be? 22 MS. KIPLIN: I think the appropriate one 23 would be -- actually, there's two, number 29, which is, 24 report by the charitable bingo operations director and 25 possible discussion and/or action on the operations 0161 1 division's activities, and then, of course, even though 2 it's in executive session: To deliberate the duties of 3 the charitable bingo operations director. 4 THE CHAIRMAN CLOWE: Well, since we have 5 that latitude, Commissioner Cox, we are restrained in 6 this period of public comment from reacting or 7 deliberating what's been said, but I think it would 8 give the Commission comfort, if you're in agreement, to 9 direct within the scope of the authority that Billy has 10 to have him look into these matters and come back to 11 us. 12 COMMISSIONER COX: Absolutely. 13 THE CHAIRMAN CLOWE: Billy, can you do 14 that? 15 MR. ATKINS: We can, Commissioners. And 16 I understand that your direction is as it relates to 17 the comments made by Ms. Brim and her organizations and 18 the individual named Lisa Garland? 19 THE CHAIRMAN CLOWE: Within the scoop of 20 the authority as your role as director of the bingo 21 division and empowered by the Bingo Enabling Act. 22 There were a number of comments made which are way 23 beyond any investigative role that you might have, but 24 within the scope of your authority and this 25 Commission's authority. It would give the Commission 0162 1 comfort to have you do the best you can to look into 2 that. I don't expect that you can do a criminal 3 investigation, in other words. 4 MS. KIPLIN: Well, I would reach out to 5 Ms. Kiplin and her staff. 6 CHAIRMAN CLOWE: Absolutely. 7 MS. KIPLIN: It depends on what the 8 facts unfold. 9 CHAIRMAN CLOWE: Excellent. 10 COMMISSIONER COX: And I would ask that, 11 as you're looking at the records for HUG, that you look 12 at the parallel records for the VFW. 13 MR. ATKINS: I will. Commissioners, 14 I'll just let you know for the record that, back in 15 April of 2003, the staff raised some serious questions 16 about organizations, including HUG and VFW 8785, which 17 was the other organization that you took action on 18 today, specifically dealing with what the staff 19 believed to be either false documents or forged 20 documentation. A fairly substantial investigation was 21 done by our security division at that time. They 22 interviewed a number of individuals, one of which was 23 Ms. Brim, and in that investigative report, the 24 organizations stated that signatures on documents that 25 weren't received were not their signatures, but they 0163 1 did not wish to take any action. 2 MS. KIPLIN: Did not wish to take any 3 action, you mean by filing criminal charges or -- 4 MR. ATKINS: That's correct. And the 5 agency did refer the investigative report to the Dallas 6 County District Attorney's Office and they declined to 7 prosecute. So, the staff has actually been working on 8 this -- 9 THE CHAIRMAN CLOWE: That's fine. 10 MS. KIPLIN: -- so we'll just update 11 what we already have. 12 CHAIRMAN CLOWE: I think your 13 commissioners would like to know and we would like to 14 have insight as to where we are on this thing. 15 MS. KIPLIN: We will provide that. 16 THE CHAIRMAN CLOWE: Very good. 17 AGENDA ITEM NO. 21 18 Is there anything else to come before 19 the Commission at this time? 20 If not, we are adjourned. The time is 21 1:43. 22 23 24 25 0164 1 REPORTER'S CERTIFICATION 2 3 STATE OF TEXAS ) 4 COUNTY OF TRAVIS ) 5 6 I, KIMBERLYE A. FURR, Certified Shorthand 7 Reporter for the State of Texas, do hereby certify that 8 the above-captioned matter came on for hearing before 9 the TEXAS LOTTERY COMMISSION as hereinafter set out, 10 that I did, in shorthand, report said proceedings, and 11 that the above and foregoing typewritten pages contain 12 a full, true, and correct computer-aided transcription 13 of my shorthand notes taken on said occasion. 14 15 Witness my hand on this the 23rd day of 16 December, 2004. 17 18 19 20 ___________________________ KIMBERLYE A. FURR 21 Texas CSR No. 6997 Expiration Date: 12/31/05 22 1801 North Lamar Mezzanine Level 23 Austin, Texas 78701 (512) 474-4363 24 25 JOB NO. 041213KAF