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Claim Center Locations

The Abilene Claim Center will reopen on Thursday, July 31 at their new location. Their new address is 2 Village Drive, Suite 100, Abilene, TX 79606. For questions, please call Customer Service at 800-375-6886.

Texas Map - Claim Centers

 How and where do I claim my prize?

  • Prizes less than or equal to $2,500,000, and that are not paid by annuities, may be claimed at any Texas Lottery® claim center.
  • Prizes less than or equal to $5,000,000, and that are not paid by annuities, may be claimed at Texas Lottery claim centers in Austin, Dallas, Fort Worth, Houston and San Antonio.
  • Prizes greater than $5,000,000, all Lotto Texas®, Powerball® and Mega Millions® jackpot prizes, and prizes paid by annuities must be processed at Texas Lottery headquarters in Austin. If you believe you are a holder of such a ticket, please call 800-375-6886 to complete an initial inquiry on your ticket and to schedule an appointment to complete the processing of your claim.
  • Claim center office hours are Monday - Friday, 8:00am - 5:00pm local time.

Abilene
209 S. Danville
Suite C-103
Abilene, TX  79605
(325) 698-3926
(325) 698-3257 (fax)
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Amarillo
7120 IH-40 West, Suite 110
Park West Office Centre
Amarillo, TX  79106
(806) 353-0478
(806) 355-6239 (fax)
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Austin
1801 Congress Avenue
Austin, TX  78701
(512) 344-5252
(512) 344-5151 (fax)
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Beaumont
6444 Concord Rd.
Beaumont, TX  77708
(409) 347-0734
(409) 347-0752 (fax)
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Corpus Christi
4639 Corona
Suite 19
Corpus Christi, TX  78411
(361) 853-4793
(361) 853-4982 (fax)
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Dallas
8700 N Stemmons Freeway
Suite 140
Dallas, TX 75247
(214) 905-4912
(214) 905-9625 (fax)
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El Paso
401 East Franklin Avenue
Suite 150
El Paso, TX  79901
(915)-834-4920
(915) 834-4905 (fax)
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Fort Worth
4040 Fossil Creek Blvd.
Suite 102
Fort Worth, TX  76137
(817) 232-9478
(817) 232-9105 (fax)
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Houston
13101 Northwest Freeway
Suite 150
Houston, TX 77040
(713) 869-6451
(713) 869-3754 (fax)
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Laredo
1202 E Del Mar Blvd.
Suite 4
Laredo, TX 78041
(956) 727-8750
(956) 791-6412 (fax)
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Lubbock 
6202 Iola Ave Suite #900A
Lubbock, TX 79424
(806) 783-0602 - Main line
(806) 783-0615 (fax)
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McAllen
4501 West Business 83
STE A2
McAllen, TX  78501
(956) 630-2278
(956) 630-4806 (fax)
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Odessa
4682 E. University
Suite 100
Odessa, TX  79762
(432) 550-6340
(432) 368-7321 (fax)
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San Antonio
4243 E. Piedras Dr.
Suite 106
San Antonio, TX  78228
(210) 593-0210
(210) 593-0226 (fax)
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Tyler
4801 Troup Highway
Suite 603
Tyler, TX  75703
(903) 509-9008
(903) 509-9309 (fax)
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Victoria
2306 Leary Lane,
Suite 400
Victoria, TX  77901
(361) 573-4185
(361) 573-1290 (fax)
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